CloudKitchens

HR Generalist

CloudKitchens$99K — $117K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-4 years of HR experience
  • Strong administrative and reporting skills
  • Proficient in managing complex employee relations
  • Skilled in conflict resolution
  • Experience with HRIS and payroll software

Responsibilities

  • Serve as first contact for hourly employee escalations
  • Address employee grievances and guide on HR policies
  • Collaborate with HR Director to address complex issues
  • Coach managers on performance evaluations
  • Manage daily HR ticketing queue to meet SLAs
  • Conduct hourly timekeeping audits with Payroll
  • Utilize data to identify trends in turnover and performance

Benefits

  • Medical, dental, and vision insurance with HSA options
  • Company-paid life and disability insurance
  • Optional supplemental life and accident insurance
  • 401(k) plan available
  • Discretionary vacation days and paid holidays
  • Paid sick time and bereavement leave
  • Paid parental leave
  • Pet insurance discount
Full Job Description
About the role

Atoms is looking for a detail-oriented HR Generalist to serve as the administrative and operational backbone for our Kitchens, Picnic, and general HR teams. This role is designed for a professional with 2-4 years of experience who is eager to grow their skills in employee relations, manager enablement, and data-driven HR strategy. You will handle day-to-day HR operations, ticket management, and hourly employee escalations, moving the team from a reactive to a proactive operational model.

What you'll do

Employee Relations & Manager Enablement
  • Serve as the first point of contact for daily hourly employee escalations, resolving issues professionally.
  • Address employee concerns and grievances while providing guidance on HR policies and procedures.
  • Partner with the Director of HR to solve complex issues, build manager resources, and draft Performance Recovery Plans (PRPs).
  • Coach managers on performance-related issues and support performance evaluation processes.

HR Operations & Administration
  • Manage the daily HR ticketing queue, ensuring all SLAs are met.
  • Process voluntary terminations and facility pay changes with high accuracy.
  • Collaborate with Payroll to conduct regular hourly timekeeping audits.
  • Assist with wage equity analyses to ensure fair and compliant compensation across business units.

Reporting & Strategy
  • Optimize HR reporting processes and utilize data to identify trends in turnover and performance.
  • Support strategic workforce planning and talent development initiatives alongside business leaders.
  • Identify areas for improvement in employee engagement and organizational productivity.


What we're looking for
  • 2-4 years of HR experience.
  • Strong administrative and reporting skills.
  • Ability to manage complex employee relations and professional conflict resolution.
  • Experience with HRIS, ticketing systems, and payroll software.


What else you need to know

This role is based in our Los Angeles office. Atoms is a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together. That's why all of our office-based teams work onsite, five days a week.

The base salary range for this role is $99,000 - $117,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):
  • Medical, dental, and vision insurance (multiple plans, incl. HSA options).
  • Company-paid life and disability insurance (short- and long-term).
  • Voluntary insurance: accident, critical illness, hospital indemnity.
  • Optional supplemental life insurance for self, spouse, and children.
  • Pet insurance discount.
  • 401(k).
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Time Off policies:
    • Discretionary vacation days
    • 8 paid holidays per year
    • Paid sick time
    • Paid Bereavement leave
    • Paid Parental Leave

Benefits are subject to change at the company's discretion.
Atoms accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others?

#LI-Onsite

About CloudKitchens

CloudKitchens is a technology company that provides a platform for restaurants to operate delivery-only kitchens. The company's platform allows restaurants to expand their delivery reach without the need for additional physical locations, while also providing real-time data and analytics to optimize operations. CloudKitchens was founded in 2016 by Travis Kalanick, the co-founder of Uber, and is headquartered in Los Angeles, California.
Learn more about CloudKitchens
Size
1,000 employees
Industry
Founded
2016

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