Entity: Penn Medicine Doylestown Health Department: Human Resources Location: 595 West State Street, Doylestown Pa 18901Hours: Full Time This is an exempt-level Human Resources Business Partner position that supports a 24/7 healthcare environment. While the position is primarily scheduled during standard business hours, candidates must be able to demonstrate flexibility in their work schedule to meet the needs of hospital operations.
A hybrid work arrangement may be considered following the successful completion of a comprehensive 90-day onboarding and training period. During this initial period, in-person presence is expected to ensure effective onboarding, relationship building, and a thorough understanding of organizational culture, business operations, and client group needs. Even after a hybrid schedule is established, regular onsite presence remains an important component of the role, as success in the position depends heavily on developing trusted partnerships with leaders and employees.
Occasional evening, overnight, weekend, or holiday availability may be required to support employee relations matters, workplace investigations, emergency operational needs, special events, leadership meetings, or other business-critical activities. These situations are not routine or scheduled commitments; however, candidates should be comfortable working with flexibility when circumstances require.
The ideal candidate is highly collaborative, relationship-focused, and understands that effective HR partnership in a healthcare setting requires visibility, accessibility, and a strong presence within the organization.
Job Summary:Establish and maintain relationships with assigned client groups to influence, develop and integrate targeted human capital strategies based on needs of the business. Provides strategic consulting, direction and assistance in the execution of people or business strategies, organizational development, talent retention, employee relations, performance management and internal communications for assigned units.
Accountabilities:
• Strategic partner to leadership in assigned client groups, participates in business planning activities, identifies and recommends human resource responses aligned to business strategy.
• Collaborates with business leaders in identifying optimal workflow organizational/departmental design in assigned departments.
• Acts as internal consultant by analyzing and recommending solutions to human resource issues in assigned client groups.
• Initiates organizational development activities such as diagnosis/intervention, process consulting, development & succession planning.
• Provides standard reports and analysis of metrics and statistical data to identify trends and opportunities.
• Works on special projects and acts as internal subject matter expert within Human Resources on assigned areas to assist in developing and implementing strategies system wide. Facilitator/Leader of annual HR initiatives; i.e. benefits enrollment, merit & performance process, employee opinion survey, talent reviews, employee recognition events, etc.
• Partners with managers and assigned client groups to resolve employee relations issues that may include conflict resolution, performance improvement issues and terminations. Acts as the HR lead and partner with appropriate stakeholders including legal, security and audit to support investigative initiatives relating to serious violations of LG Health guidelines, policies and procedures governing employee conduct (i.e. harassment, code of conduct, fraud) and recommend appropriate action.
• Provides coaching services to leadership. Supports business transformation through an emphasis on strategic and organizational consultation. Coaches leaders on leading and managing their departments with a focus on driving change and utilization of change management tools.
• Completes first year on-boarding interviews with new hires and gathers information to support retention initiatives.
• Assesses situations and environments affecting employee engagement and provides managers with advice and recommends courses of action based on operating guidelines, policies and applicable laws. Consults with managers on establishing and nurturing a positive employee environment, culture development and to provide necessary education and coaching.
• Reviews and analyzes facility employee metrics and operational statistics on productivity, turnover, recruiting, patient satisfaction, employee engagement to identify trends, activities, and potential issues within each department. Applies understanding of the business units to strengthen action plans and partner with managers to implement and deliver key goals and objectives that support employee engagement.
• Partners with assigned client group to serve their business needs and positively and reliably represents Compensation, Employment, Talent Management and Benefits to facility staff and managers.
• Recommend revisions and implement human resource policies and procedures.
• Ensure clients are in compliance with established HR practices and procedures.
• Answer non-routine questions for information on policy interpretation.
• Works on special projects or serves on cross functional teams within HR and in support of business.
• Track data gathered from on-boarding interviews in tracking tool.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization
Qualifications:- BSN Required in Human Resources or a related field
- Three (3) to five (5) years of progressively responsible experience in Human Resources, preferably in healthcare or a shared services business environment required.
- Master's Degree in Human Resources or Business Administration preferred.
Licenses, Registrations, and Certifications:- SHPR or PHR Certification.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
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