Bachelor's degree in HR, Business, or equivalent experience
Strong communication skills for building trust
Ability to learn technology platforms quickly
Passionate about community and teamwork
Collaborative mindset with a strong HR foundation
PHR/SHRM-CP certification is a plus, but not required
Responsibilities
Partner with business leaders to provide HR guidance
Support full-cycle recruitment and onboarding processes
Advise on HR programs, benefits, and employment-related queries
Manage employee relations matters and escalate as needed
Develop HR reports and metrics for compliance and decision-making
Contribute to HR compliance and policy administration
Support performance management and employee engagement initiatives
Identify process improvements to enhance HR workflows
Benefits
Hands-on exposure to full HR generalist experience
Strong community involvement with a 130-year history
Career development opportunities including coaching and training
Comprehensive benefits and a supportive team environment
Sick, vacation, and personal time off
Competitive health insurance and 401k match
Discretionary profit-sharing and financial program discounts
Full Job Description
What You'll Do
Partner with business leaders and managers as a trusted HR resource, providing practical guidance on employee relations, performance management, policy interpretation, engagement, and workforce needs.
Support full-cycle talent activities, including recruiting coordination, candidate screening, onboarding, and orientation, to ensure a smooth and positive employee experience.
Advise employees and managers on HR programs, benefits, open enrollment, leaves of absence, workers' compensation, and general employment-related questions.
Manage and support employee relations matters by gathering information, documenting concerns, identifying appropriate next steps, and escalating complex issues as needed.
Develop and maintain HR reports, metrics, and dashboards to help identify trends, support compliance requirements, and inform HR and business decisions.
Contribute to HR compliance activities, including policy administration, required reporting, documentation, audits, and process consistency.
Support performance management, compensation, training, and employee engagement initiatives through communication, coordination, tracking, and manager support.
Identify and recommend process improvements that streamline HR workflows, increase efficiency, and improve the employee and manager experience.
Work a hybrid schedule based in Santa Rosa, CA, with four days onsite and one day remote
Who You Are
3+ years of HR experience
Bachelor's degree in HR, Business, or related field or equivalent experience.
Curious, collaborative, with a strong HR foundation.
Strong communicator who builds trust with employees and leaders.
Demonstrated ability to learning technology platforms quickly, streamline processes, and develop metrics.
Passionate about community, teamwork, and creating a positive employee experience.
PHR/SHRM-CP certification is a plus, but not required.
Why Exchange Bank?
Grow with us: Hands-on exposure to the full HR generalist experience.
Community roots: With more than 130 years of history, Exchange Bank has always invested in people, businesses, and the community we serve.
Career development: Coaching, training, and real opportunities to advance your HR career.
Culture of care: Our employees enjoy comprehensive benefits, development programs, and a supportive team environment.
The compensation range for this position is $75,000 to $100,000 per year. The compensation offered will fall within this range, commensurate with your applicable experience, education and skills. In addition, we offer sick, vacation, and personal time, competitive health insurance, 401k match and discretionary profit-sharing contribution, and financial program discounts.
If you're ready to build your HR career and make an impact where it truly matters-both inside the workplace and out in the community-Exchange Bank is the place to start.
