Cherokee Nation Businesses

Help Desk Specialist I

Cherokee Nation Businesses • $100K — $111K *
Washington, DC 20011In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Active Top Secret clearance required
  • U.S. citizenship or legal permanent residency mandatory
  • Experience in a help desk or technical support role
  • Strong problem-solving and communication skills
  • Familiarity with IT support best practices

Responsibilities

  • Provide technical support to users via phone, email, or in person
  • Resolve hardware and software issues in a timely manner
  • Document support requests and solutions in the system
  • Collaborate with IT teams to enhance support processes
  • Conduct training sessions for users on new technologies

Benefits

  • Access to government-level projects
  • Opportunity to work in a secure environment
  • Potential for career advancement within government contracts
  • Continuous training and skill development opportunities
Full Job Description
JOB DESCRIPTION

​​Help Desk Specialist​

This position requires an active ​Top Secret​ clearance to be considered. 

A government contract requires that this position be restricted to U.S. citizens or legal permanent residents.  You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify. 

 

 

About Cherokee Nation Businesses

Cherokee Nation Businesses is a diversified holding company that manages a range of businesses and investments in various sectors, including gaming, hospitality, aerospace, real estate, technology, healthcare, natural resources, and more. The company is owned by the Cherokee Nation, the largest Native American tribe in the United States. Cherokee Nation Businesses is committed to creating economic opportunities and improving the quality of life for Cherokee citizens and the surrounding communities.
Learn more about Cherokee Nation Businesses
Size
7,000 employees
Industry
Business Services
* Ladders Estimates

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