Google

Head of Customer Engineering, SLED Midwest, Public Sector

Google$192K — $267K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience.
  • 10 years in cloud architecture with customer-facing roles.
  • 3 years of experience in team management and sales processes.
  • 1 year managing managers.
  • Ability to travel up to 50% as necessary.

Responsibilities

  • Develop talent strategies for effective cloud transformation for customers.
  • Build and maintain partnerships with key customers on cloud trends and transformations.
  • Define technical market strategies in collaboration with sales leadership.
  • Lead technical reviews and provide migration strategy insights to customers.
  • Collaborate cross-functionally to resolve technical issues hindering customer satisfaction.

Benefits

  • Comprehensive health and wellness benefits.
  • Equity and performance-based bonus opportunities.
  • Generous vacation and leave policies.
  • Professional development and continuous learning support.
  • Flexible work arrangements.
Full Job Description
info_outline
X Must be a US Citizen to meet customer and compliance requirements, including potential access to classified information.

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud architecture in a customer-facing role.
  • 3 years of experience managing a team through sales processes, operations and career development, including account mapping, quota setting, performance management, and managing sensitive information.
  • 1 year of experience managing managers.
  • Ability to travel up to 50% of the time, as required.

Preferred qualifications:
  • 5 years of experience supporting or selling to state, county, local municipal agencies, and academic institutions.
  • 2 years of experience using generative AI products.
  • Experience with product and solution life-cycles, building tools, architecting and developing deployments, including data platforms, ML platforms, AI infrastructure and generative AI to support customer missions.
  • Experience presenting to technical stakeholders and executive leaders, including delivering messages to audiences, asking tactical questions, and leading business opportunities.


About the job

The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Head of Customer Engineering for the State, Local, and EDucation (SLED) Midwest region, you will lead a Customer Engineering team and their manager. You will utilize a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration, remove technical impediments, and own technical relationships.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $192000 - $267000 (USD) 42.86% bonus target equity benefits

Learn more about benefits at Google .

Responsibilities
  • Focus on talent strategy and skills development to deliver on successful cloud transformation outcomes for our customers and accelerate business goals.
  • Foster partnerships with key customers across the book of business and provide leadership related to cloud, transformation, and relevant industry trends.
  • Partner with Google Cloud sales leadership to define technical go-to-market strategies and execution plans for the team's book of business.
  • Balance technical leadership with operational excellence, lead workload and opportunity review meetings, and provide insight into how to achieve a technical agreement and migration strategy while working directly with our customers, partners, and prospects.
  • Work cross-functionally across Google, our partners, and the team to resolve technical roadblocks, including capacity needs, constraints, and product issues affecting customer satisfaction.


About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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