Descriptions & Requirements

Job Description and Requirements

What You'll Be Doing:

• Managing field hardware quality for Synopsys HAV products
• Monitoring field quality data metrics such as RMA rates, MTBF, and product reliability.
• Owning failure analysis of field returned hardware, maintaining SLA on FA, and ensuring accurate entry of FA information in the RMA database.
• Analyzing RMA, Failure Analysis, and Repair data to identify trends and raise quality excursions, collaborating with engineering teams to validate resolution plans.
• Driving containment and mitigation plans for quality alerts, troubleshooting failures from system to PCBA/mechanical component level.
• Conducting component-level troubleshooting and repair with supply chain partners, reviewing and approving failure analysis results, and maintaining design for reliability/service guides.
• Publishing external-facing Failure Analysis Reports and leading field hardware quality meetings with key stakeholders, including senior management and customer support teams.
• Enhancing and scaling up FA testing and automation, deploying standardized processes at global suppliers, and managing component-level supplier FA as needed.

The Impact You Will Have:

• Elevate product quality and reliability, ensuring Synopsys hardware consistently meets and exceeds customer expectations.
• Reduce field failure rates and improve MTBF, directly contributing to customer satisfaction and operational efficiency.
• Drive proactive identification and resolution of quality excursions, minimizing downtime and optimizing manufacturing processes.
• Influence design for reliability and service, impacting future product development and lifecycle management.
• Support key business metrics by maintaining accurate failure analysis records and communicating actionable insights to stakeholders.
• Foster cross-functional collaboration, enhancing teamwork between engineering, manufacturing, and customer support.
• Lead process improvements, standardization, and automation initiatives that scale globally and enhance supplier performance.

What You'll Need:

• BS/MS in Electrical/Electronics Engineering or related field, with 7-10 years of experience in hardware failure analysis and/or Manufacturing test engineering.
• Strong background in PCBA design, system test, and hardware troubleshooting, including hands-on experience with test and measurement equipment (oscilloscope, Linux-based tests).
• Proficiency in scripting languages (Python, PERL, Bash, shell) and working in a Linux environment.
• Experience with analytical tools (SEM/EDS, CSAM, destructive/non-destructive tests) and understanding of circuit board schematics/layout.
• Familiarity with Microsoft Word/Excel, Salesforce, SAP, Jira, and report automation tools (MS BI/Tableau/Sisense/Crystal Reports).
• Basic mechanical engineering knowledge and ability to lift/move up to 65lbs regularly.

Who You Are:

• Detail-oriented, highly organized, and efficient in both written and oral communication.
• Collaborative team player who thrives in cross-functional environments and values diverse perspectives.
• Proactive problem solver with a strong sense of ownership and accountability.
• Adaptable and resourceful, able to manage multiple priorities and drive process improvements.
• Committed to continuous learning and professional growth, with a passion for innovation and quality.

The Team You'll Be A Part Of:

You will join the Systems Design Group (SD) hardware Operations team-a dedicated group of engineers focused on delivering superior hardware quality and reliability. Together, you'll collaborate closely with manufacturing, quality, test, application, and field support teams to root cause hardware failures, optimize processes, and drive product improvement. The team's core purpose is to ensure Synopsys emulation and prototyping systems set the industry standard for performance, reliability, and customer satisfaction.

Rewards and Benefits:

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

In addition to the base salary, this role may be eligible for an annual bonus, equity, and other discretionary bonuses. Synopsys offers comprehensive health, wellness, and financial benefits as part of a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education. Your recruiter can share more specific details on the total rewards package upon request. The base salary range for this role is across the U.S.