OpenAI

Growth Martech Operations Lead

OpenAI$135K — $160K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in marketing technology, growth operations, or related roles.
  • Proven track record leading cross-functional initiatives from design to measurable outcomes.
  • Strong understanding of enterprise marketing automation, CRM, and customer-data platforms.
  • Proficient in building technical integrations using SQL, APIs, and data pipelines.
  • Experience working with engineering teams to enhance system reliability and data quality.
  • Ability to translate AI-driven ideas into effective workflows with defined parameters.
  • Exceptional communication skills with a focus on technical and business alignment.

Responsibilities

  • Own Growth's marketing technology operating model encompassing identity and measurement.
  • Manage the complete paid-media tracking and measurement system, ensuring accurate data delivery.
  • Design and implement event schemas, data mappings, and integrations for advertising effectiveness.
  • Build AI-enhanced workflows for campaign diagnostics and audience activation with oversight.
  • Establish mechanisms for data quality, observability, and risk management in marketing integrations.
  • Utilize data to improve marketing capabilities and scale successful initiatives.

Benefits

  • Flexible hybrid work environment based in San Francisco or New York City.
  • Opportunity to work on cutting-edge AI-enabled marketing technology.
  • Engagement with cross-functional teams across several domains.
  • High-impact role with the ability to shape marketing analytics and operations.
Full Job Description
About the Role

We're looking for an experienced marketing technology and operations leader to drive cross-functional work at the intersection of growth, measurement, data, and automation. Your mission will be to turn fragmented tools, signals, and workflows into reliable, measurable, AI-enabled capabilities that teams can use safely at scale.

You'll work across Growth, Marketing Operations, Product, Engineering, Data Engineering, Data Science, Security, Privacy, Legal, and Revenue Operations, as well as external advertising platforms, measurement providers, and implementation partners. You'll translate business requirements and privacy constraints into data contracts, integration designs, rollout plans, and reliable first-party data systems.

This is a hands-on, high-impact role for someone who brings structure to ambiguity and moves from event schemas, APIs, and data quality assurance to operating cadences, partner enablement, and executive updates. This role is based in San Francisco or New York City with a hybrid office expectation.

In this role, you will:
  • Own the operating model for Growth's marketing technology stack across identity, consent, audiences, activation, measurement, and experimentation.
  • Own and operate the complete paid-media tracking and measurement system, including website pixels, server-to-server conversion events, mobile measurement integrations, identity and consent controls, attribution methods, and timely signal delivery to advertising platforms.
  • Design and implement event schemas, data mappings, APIs, and integrations; validate systems and migrations before and after launch; and monitor and troubleshoot the path from source systems to advertising and measurement platforms.
  • Build AI-enabled and agent-assisted workflows for campaign diagnostics, audience activation, testing, and optimization with appropriate evaluation, human oversight, and control.
  • Establish data quality, observability, governance, risk, escalation, and change-management mechanisms for first-party data and marketing integrations.
  • Use adoption, reliability, incrementality, operator feedback, and business-impact data to improve capabilities and scale what works.

You might thrive in this role if you:
  • Have 8+ years of experience in marketing technology, growth operations, marketing analytics, solutions engineering, technical consulting, or related roles.
  • Have led ambiguous cross-functional systems initiatives through design, launch, adoption, and measurable outcomes.
  • Can evaluate technical architecture decisions and work effectively with engineering teams to improve system reliability, monitoring, and data quality.
  • Are comfortable with enterprise marketing automation and CRM concepts, customer-data platforms, ad platforms, attribution, experimentation, identity, consent, and lifecycle measurement.
  • Can build, test, and ship technical integrations using SQL, coding or scripting, APIs, event models, data pipelines, instrumentation, and debugging tools.
  • Bring an AI-forward mindset and can translate model-powered or agent-assisted ideas into dependable workflows with clear guardrails.
  • Excel at aligning technical and business teams, communicating with executives, and making complex work clear.

About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

Similar Jobs

More Jobs at OpenAI

More Business Services Jobs

  • Branch Vice President
    $150K — $250K + $30K bonus + equity, medical, dental, vision, life, std/ltd, auto allowance, *
    Just Rite Equipment / DuraServ
    South Windsor, CT 06074 (Capitol County)
  • Branch Vice President
    $200K — $500K++ $30K bonus + equity, medical, dental, vision, life, std/ltd, auto allowance, *
    Casco Dock & Door / DuraServ
    West Sacramento, CA 95691 (Yolo County)
  • Branch Vice President
    $150K — $250K + $30K bonus + equity, medical, dental, vision, life, std/ltd, etc. *
    Southern Dock Products / DuraServ
    Oklahoma City, OK 73111 (Oklahoma County)
  • Director of Business Development
    $130K — $150K *
    Warren Whitney
    Richmond, VA 23226 (Henrico County)
  • Risk Manager
    $130K — $140K *
    Cal State Long Beach
    Long Beach, CA 90802 (Los Angeles County)

Find similar Growth Martech Operations Lead jobs: