Superhuman

Group Social Media Manager

Superhuman$120K — $145K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in social media or digital marketing, preferably in tech or B2B sectors.
  • Experience in leading or managing a team.
  • Capable of developing performance-driven strategies across multiple social channels.
  • Strong understanding of social media best practices, tailoring content for each platform.
  • Excellent writing skills with a focus on tone, clarity, and creativity.
  • A keen eye for design with the ability to give constructive feedback.
  • Organized and collaborative with capability to manage multiple stakeholders.
  • Strong project management abilities with attention to detail for effective execution.

Responsibilities

  • Develop organic social media strategies across various platforms like YouTube, X, and Instagram.
  • Establish organizational structure and creative vision for the social media program.
  • Define Superhuman's voice, emphasizing authenticity and a human approach.
  • Collaborate with teams to produce engaging, social-first content.
  • Contribute to campaigns, product launches, and thought leadership initiatives.
  • Monitor performance metrics, reporting on brand engagement and impact.
  • Serve as the main contact and manager for social agencies and platform partners.
  • Direct influencer engagements and UGC programming.
  • Stay updated on trends and cultural moments to guide strategy and creativity.

Benefits

  • Excellent health care options including medical, dental, vision, mental health, and fertility benefits.
  • Disability and life insurance options available.
  • 401(k) and RRSP matching programs.
  • Paid parental leave for new parents.
  • Generous paid time off policies including 20 vacation days and 12 holidays annually.
  • Flexible stipends for caregiving, pet care, wellness, and home office setup.
  • Annual budget for professional development and training opportunities.
Full Job Description
Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.
The Opportunity

Superhuman empowers people to thrive and connect, wherever and whenever they communicate. Every day, millions of people and thousands of teams worldwide use our products to work faster, communicate more effectively, and achieve greater success. All of this begins with our team collaborating in a values-driven and learning-oriented environment.

To achieve our ambitious goals, we're looking for a Group Social Media Manager to join our Core Marketing organization. This is not just a content scheduling role - it's a seat at the table for someone who thinks in narratives, moves fast on cultural moments, and has the vision to build a social presence that people genuinely look forward to.

This person will lead social strategy and execution across Grammarly, Superhuman Mail, and Superhuman HQ social channels. They will contribute to day-to-day content planning and ideation, ensuring that each brand's presence is consistent, creative, and on-brand.

This role will be responsible for inserting Superhuman into the AI conversation - one of the fastest-moving and most consequential conversations happening online today. As AI reshapes how people work and communicate, this person will position Superhuman as a leading voice: sharp, credible, and worth following. They will identify the right moments, the right formats, and the right platforms to make Superhuman a brand that people associate with the future of productivity.

Beyond strategy, this person has a creative mindset. They bring original ideas, a strong editorial instinct, and the ability to inspire a team to produce content that cuts through the noise - content that educates, entertains, and builds a loyal community around what Superhuman stands for.

This role reports to the Director of Communications and partners closely with Marketing, Brand, Communications, Design, and Content teams.

What You'll Do

As a Group Social Media Manager, you will represent the public voice of [redacted]'s family of brands across key social channels, audiences and social programs.

In this role, you will:
  • Develop organic social media strategies across platforms, including YouTube, X, Threads, Facebook, Instagram, TikTok, and Reddit
  • Bring organizational structure and creative vision to our social media program.
  • Help define the voice of Superhuman on our handles with an emphasis on being authentic and human.
  • Collaborate with cross-functional partnersto create engaging, social-first content.
  • Partner on campaigns, product launches, and thought leadership initiatives across brands.
  • Monitor performance and report regularly on engagement, reach, and brand impact. Leverage data to inform strategy.
  • Serve as a primary point of contact and manager for the lead social agency and platform partners.
  • Direct influencer engagements and develop programming for UGC
  • Stay ahead of trends, platform updates, and cultural moments to inform strategy and creative direction.
  • Ability to jump in to direct and shoot lowfi social video.
What We're Looking For
  • Has +8 years of experience in social media or digital marketing, ideally for a tech, productivity, or B2B brand.
  • Experience leading or managing a team
  • Can develop performance-driven strategies across multiple social channels.
  • Understands social best practices and can craft content that resonates on each platform.
  • Is a skilled writer with a strong grasp of tone, clarity, and creativity.
  • Has a keen eye for design and can provide clear feedback to creative partners.
  • Is organized, collaborative, and comfortable managing multiple stakeholders.
  • Demonstrates strong project management skills and attention to detail.
  • Proactively spots gaps and recommends solutions to improve impact and execution
Compensation and Benefits

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:
  • Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
  • Disability and life insurance options
  • 401(k) and RRSP matching
  • Paid parental leave
  • 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
  • Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
  • Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined by compensation zone and may be modified in the future.

We encourage you to apply

At Superhuman, we value our differences, and we encourage all to apply-especially those whose identities are traditionally underrepresented in tech organizations.

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