Superhuman

Software Engineer, Back-End - Mail (Canada)

Superhuman$120K — $140K *
US-AnywhereRemote in Canada
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in back-end development with solid foundational knowledge in algorithms, data structures, and system design.
  • Experience in building, deploying, and debugging robust production systems at scale.
  • Proficiency with cloud platforms like AWS, GCP, or Azure.
  • Familiarity with AI coding tools and their impact on software development.
  • Experience with real-time systems or high-throughput API design is advantageous.
  • Strong understanding of CI/CD and infrastructure as code practices.
  • Proven ability to manage multiple projects while working independently and collaborating across teams.
  • Strong product instincts with an emphasis on user experience and balance between speed and reliability.

Responsibilities

  • Build and operate scalable production services for AI agent orchestration and real-time data pipelines.
  • Design core platform services to support system scalability.
  • Engage with various Superhuman product lines, adapting to team needs.
  • Collaborate with AI/ML, Product, and Front-End teams to deliver AI-enhanced features.
  • Develop and maintain infrastructure as code, ensuring high availability for customers.
  • Contribute to an engineering culture that prioritizes documentation, testing, and reliability.
  • Mentor junior engineers and support their professional growth.

Benefits

  • Comprehensive healthcare benefits, including medical, dental, vision, mental health, and fertility support.
  • Options for disability and life insurance.
  • 401(k) and RRSP matching support.
  • Paid parental leave for new parents.
  • Generous paid time off including 20 vacation days, 12 holidays, and flexible sick time.
  • Stipends available for caregiving, pet care, wellness, and home office needs.
  • Annual budget for professional development opportunities.
Full Job Description
Superhuman offers a remote-flexible working model for this particular role on the Mail team. This gives team members plenty of focus time and the flexibility to do their best work from wherever they're based, while staying closely connected to a collaborative, tight-knit team culture. For those based in Vancouver, a hybrid setup is also available.

The Opportunity

Superhuman is building the AI productivity platform that works everywhere people do, and Superhuman Mail is central to how people communicate and get work done. Today we are...The fastest email experience in the world
  • Loved and adored: see what our customers say

On the Mail team, our Back-End engineers build the real-time systems that power our product, from the infrastructure behind every message flow to the AI layer that keeps work moving fast and intelligently.

This is backend work at the intersection of systems engineering and AI. You'll build the services that allow our agentic workflows to scale in Superhuman Mail, and the real-time infrastructure that connects our AI layer to users across every surface. You'll also help design the infrastructure that lets anyone create custom agents and publish them to a marketplace reaching tens of millions of users.

Superhuman's engineers have the freedom to innovate and shape the product roadmap. The complexity of our technical challenges is growing rapidly as we scale AI-powered features across every surface. You can hear more from our team on our technical blog.

As a Back-End Engineer, you will:
  • Build and operate high-throughput production services that power AI agent orchestration, connector integrations, and real-time data pipelines.
  • Design and build core platform services to allow our systems to scale
  • Work across the Superhuman product suite - whether that's Go, Mail, Docs, or Enterprise - depending on where you and the team see the best fit.
  • Collaborate closely with ML/AI, Product, and Front-End engineers to ship AI-powered features end to end.
  • Build and evolve infrastructure as code, targeting high availability for both consumer and enterprise customers.
  • Contribute to an engineering culture with a strong emphasis on documentation, testing, and reliability.
  • Mentor and grow junior engineers on the team.


Qualifications
  • 8+ years of experience in back-end development, with strong fundamentals in algorithms, data structures, and system design.
  • Experience building, deploying, and debugging production systems at scale.
  • Experience with AWS or other cloud platforms (GCP, Azure).
  • Fluency with AI coding tools (Copilot, Cursor, Claude Code, etc.) and a point of view on how they change the way teams build software.
  • Experience with real-time systems, event-driven architectures, or high-throughput API design is a plus.
  • Deep understanding of CI/CD and infrastructure as code.
  • Demonstrated ability to work independently, manage priorities across multiple projects, and collaborate effectively with cross-functional teams.
  • Strong product instincts - you care about the end-user experience and can make good tradeoffs between speed and reliability.

We invite you to share your knowledge, experience, and goals with us to help us find the best team match for you. Tell us your superpower!

Compensation and Benefits

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:
  • Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
  • Disability and life insurance options
  • 401(k) and RRSP matching
  • Paid parental leave
  • 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
  • Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
  • Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined by compensation zone and may be modified in the future.

We encourage you to apply

At Superhuman, we value our differences, and we encourage all-especially those whose identities are traditionally underrepresented in tech organizations-to apply.

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