Marriott International

GROUP SALES MANAGER

Marriott International$70K — $95K *
Miami, FL 33186In-Person
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of sales experience in hospitality, focusing on group meetings and events
  • Strong negotiation skills with a proven track record of closing business
  • Ability to develop and implement effective sales strategies
  • Knowledge of revenue management principles and bear alignment with sales goals
  • Proficient in CRM tools and ability to maintain accurate sales records and reports

Responsibilities

  • Solicit and book group meetings and revenue opportunities to drive hotel sales
  • Develop and implement sales strategies leveraging third-party and on-property resources
  • Align with revenue management to optimize revenue across rooms and F&B services
  • Ensure timely and accurate sales information to meet guest expectations
  • Cultivate a supportive work environment that reflects brand culture

Benefits

  • Health, dental, and vision insurance
  • Paid time off policies
  • 401K plan with employer contributions
  • Parking and transportation reimbursements
  • Exclusive travel perks and benefits
  • Opportunities for professional growth and development
  • Recognition and rewards programs
  • Free meals and uniforms during shifts
  • Free life insurance and short-term disability
  • Special discounts through LifeMart
  • Additional employer benefits tailored to employee needs
Full Job Description
Location:

JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA

JW Marriott Miami | 1109 Brickell Ave, Miami Florida 33131 USA

Compensation: Salary

Schedule: Full-Time

Position Type: Management

Benefits
  • Health Insurance
  • Dental and Vision
  • Paid Time Off
  • 401K
  • Parking and Metro Reimbursement
  • Travel Perks and Benefits
  • Recognition and Rewards
  • Growth Opportunities
  • Holiday pay
  • Free Meals
  • Free uniforms
  • Free life insurance
  • Free short-term disability
  • Exclusive Discounts via LifeMart
  • ...and much more!


JOB SUMMARY

The Group Sales Manager is responsible for proactively soliciting and booking group meetings/revenue opportunities from their assigned territory and properties. The primary intent of the position is to drive group sales from specified geographic territories for the hotel from a designated market consistent with the hotel's positioning and quality. Researches, solicits and qualifies business opportunities. Provides client proposals, negotiates and closes business opportunities according to the hotel's designated booking parameters. The position focuses on corporate group business but does include a mix of market segments.

JOB SPECIFIC TASKS
  • Sales and Marketing Management: Focuses on and is responsible for building the unit's top line revenue through the solicitation and closing of group meeting business from a designated territory. Develops and implements a sales strategy that utilizes third party resources, on-property sales resource and leverages all property sales engines to deliver results. Effectively organizes sales activities including prospecting, sales trip planning and execution, trade show participation and other available means to attract business opportunities. Works with DOS or DOSM, revenue management and operations department heads to ensure business opportunities are aligned with the overall hotel plan.
  • Revenue Management: In deployed markets, works with Revenue Management to align revenue opportunities with designated segment strategies for rooms, food and beverage and associated group revenues.
  • Guest Satisfaction: Ensures sales and marketing information provided to the Operations departments is timely, accurate and enables property to meet or exceed guest expectations, create customer loyalty and grow market share. Ensures execution of brand service strategy and applicable brand initiatives in all Sales processes and continually focuses on improving guest satisfaction.
  • Human Resources: Creates and sustains a work environment that embraces the brand's culture, ensures fair and equitable treatment and associate satisfaction to enable business success.
  • Financial Management: Develops and manages a personal sales plan to achieve or exceed revenue goals.


Sales and Marketing

  • Conducts targeted account research to determine potential.
  • Responds in a timely manner to incoming business opportunities
  • Ensures business booked is within hotel parameters.
  • Solicits and qualifies new accounts whose profile meets hotel needs
  • Proactively identifies, qualifies and solicits new group business to achieve personal and hotel revenue goals while maintaining brand integrity.
  • Maintains and grows business of existing accounts.
  • Identifies and develops new markets.
  • Understands competitor's strengths and weaknesses and effectively sells against them.
  • Works collaboratively with on and off - property sales channels (e.g., Market Sales, Global Sales Organization) to ensure sales efforts are coordinated, complementary and not duplicative.
  • Effectively develops and strengthens relationships with new and existing customers to expand group sales opportunities. Examples of activities include sales calls, entertainment, FAM trips, trade shows, etc.
  • Proactively manages relationships with multiple contacts in assigned market accounts.
  • Effectively manages and develops relationships with key internal and external stakeholders.
  • Effectively utilizes sales resources and administrative/support staff.
  • Hotel Communication - Coordinates with hotels for site inspections. Updates hotels on the status of their accounts and pending business and ensures follow-through and property "buy in" on customers service needs.
  • Develops correspondence, manages opportunity details and proactively develops customer solutions.
  • Maintains accurate and up to date account data and reporting using account management system.
  • Processes all business correspondence within acceptable time limits. Creates proposals/contracts and other related booking documentation as required. Manages and maintains account files.
  • Effectively manages business opportunities and maximizes revenue.
  • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ

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