What you'll be doing

As a collaborative leader within the Direct Channels team, you'll design and implement advice strategies and campaigns to drive business objectives for Creditor Insurance. You'll foster strong partnerships across multiple channels, manage communications, and ensure effective reporting to support overall business goals. Your proven track record in product management and relationship building will enable you to execute cross-functional initiatives and position Creditor Insurance as a core or complementary offering. You'll contribute to strategic planning, evaluate programs and products, and introduce innovative enhancements to optimize processes and profitability. By leveraging your industry expertise, you'll support the development and rollout of impactful campaigns and initiatives.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Strategic thought leadership - Contribute to defining, interpreting, and driving the strategic business direction for the next 1 to 3 years, ensuring alignment with overall P&L and objectives.
• Initiative execution - Support the Director and Senior Director in delivering both tactical and complex strategic initiatives across internal and external partners.
• Channel strategy & oversight - Recommend priorities for designated channels in line with Creditor Insurance business strategies, and support operational strategies to achieve these priorities.
• Industry expertise - Apply in-depth knowledge of the insurance sector and frontline channels to effectively position creditor insurance in target segments.
• Program & product evaluation - Build proposals for program, product, or service enhancements, providing data-driven recommendations regarding their impact, effectiveness, and feasibility.
• Sales strategy development - Lead the creation of sales strategies that support business objectives and complement broader account management approaches.
• Channel partnership management - Serve as a key contact for channel partners, organizing and leading regular forums to address issues, set priorities, monitor progress, and ensure successful initiative completion.
• Campaign & initiative support - Assist in the rollout and implementation of product campaigns and initiatives across all relevant channels.
• Stakeholder relationship building - Build and maintain strong relationships with key business partners-including Channel Leadership, Compliance, Legal, Customer Marketing, Lending & Insurance, and Client Operations-to position Creditor Insurance for business and financial success.
• Continuous improvement & innovation - Identify opportunities for product and process enhancements, introducing innovative ideas to drive improvements.
• Annual planning - Support the development of annual product channel plans, focusing on optimizing processes, profitability, and client outcomes for insurance products.
• Competitive intelligence - Maintain up-to-date knowledge of channel capabilities, product positioning, and market initiatives to ensure competitive advantage.

Who you are

• You have extensive product and channel management experience. You bring 5+ years of expertise in account acquisition, frontline effectiveness, and a deep understanding of creditor insurance products.
• You excel at planning and coordination. You can establish and coordinate complex assignments and projects, even when faced with ambiguity.
• Your influence drives outcomes. You understand the importance of relationships and networks, inspiring success by sharing your expertise.
• You thrive in collaborative environments. You believe teamwork transforms good ideas into great ones and value an inclusive team that brings visions to life.
• You make sense of complex data. You enjoy investigating problems and communicating detailed information in a meaningful way.
• You are forward-thinking. You look for new opportunities and understand the impact of your work today and in the future.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

Job Location
Toronto-81 Bay, 24th Floor

Employment Type
Regular

Weekly Hours
37.5

Skills
Analytical Thinking, Data Analysis, Leadership, Market Research, Product Analysis, Product Development, Product Management, Product Planning, Product Pricing, Strategic Objectives