Group Manager Systems Implementation

Ryder

$125K — $140K *
US-AnywhereRemote in Ontario, CA
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Engineering, or Supply Chain, or 8+ years of relevant experience.
  • 5+ years of experience in Project Management.
  • 5+ years of experience in adult education or training roles.
  • Strong understanding of Warehouse Operations with flexibility to work across multiple shifts.
  • Experience with WMS systems at an end-user level.
  • Familiarity with modern technologies such as AI and data collection activities.

Responsibilities

  • Train new staff on processes specific to the warehouse during the startup phase.
  • Conduct on-site training at new warehouse locations for leadership and staff before launch.
  • Troubleshoot training and system issues during the training immersion period.
  • Guide leadership on WMS systems and operational processes.
  • Engage broad warehouse staff to ensure operational functionality and efficiency.
  • Manage project tasks, milestones, and documentation effectively.
  • Create standard work guides and reports for ongoing operations.

Benefits

  • Flexible work arrangement with remote options from Toronto, ON.
  • Opportunity for professional development through extensive training.
  • High travel engagement for career growth and exposure to the warehousing sector.
  • Collaboration with leadership and broader teams in a dynamic environment.
  • Involvement in innovative technology evaluations and implementations.
Full Job Description
Job Description:

About the Job:

Type: Full time/Permanent

Wage: $125,000 - $140,000 Annual Salary Based on Experience

Shifts: Monday - Friday - 8:00am - 5:00pm - Must be Flexible due to travel/startup implementation

Location: Remote - Toronto, ON

Travel: 70-80 percent Travel - This role may require travel to the US

Summary

Ensures the successful launch of new customer warehouses. Influences, negotiates and leads technology alternative evaluations and implementations within both the Business and Technology sectors.

Essential Functions
  • Training New Staff: Go-to person for training all new staff during Ryder's "Start Up" phase. This involves imparting knowledge on systems, operational and systematic processes and documentation standards specific to the warehouse environment.
  • On-Site Training: Before each warehouse goes live, travel to the site for an 8-week period. During this time, train leadership (20+ individuals) on the intricacies of the new warehouse setup, following the "Ryder Way." You will also host trainings for the broader warehouse staff (200-300 people) using industry wide and approved Ryder processes and software
  • On-Site Immersion: An understanding of warehouse nuances, layout, and workflow. During these 8-week stints, you'll become the go-to expert. This includes WMS systems, processes, and documentation standards. The position will be troubleshooting training and system related issues to escalate accordingly to ensure a resolution
  • Leadership Training: Guide the leadership team through the intricacies of WMS systems, using operational processes and workflows.
  • Broad Staff Engagement: Engage with the broader warehouse staff. Ensure that all team members have a high level of functionality of their responsibilities in warehouse operations.
  • Project Management: Responsible for task management, establishing deliverables, documenting progress, tracking milestones, and collaborating/communicating seamlessly
  • Documentation and Reporting: Develop standard work breakdowns, quick reference guides, end of day reports and deliverables ensuring clarity and effectiveness. Act as an adult education leader.


Additional Responsibilities
  • Perform other duties as required


Skills and Abilities
  • Comfortable speaking to and training large groups of management and hourly employees confident in their presentation skills and ability to engage as an educator, Required
  • Strong overall communication skills both verbal and written, Required
  • Basic project management skills - ability to create and manage tasks and deliverables, Required
  • Ability to take initiative, Required
  • Comfortable with heavy travel, will be on the road for 8 weeks at a time, Required
  • Ability to influence, suggest and lead technology alternative implementations, Required
  • Ability to effectively influence, negotiate and lead technology alternative evaluations and implementations within both the Business and Technology sectors, Required


Qualifications
  • Bachelor's Degree in Bachelor's degree required Business, Engineering, Supply Chain or minimum of 8 years relevant work experience, Required
  • 5 years or more in related experience in Project Management, Required
  • 5 years or more in professional experience as an adult educator, trainer, or related role, Required
  • Strong fundamental understanding of Warehouse Operations - comfortable working in a warehouse setting across multiple shifts Advanced, Required
  • Strong experience with WMS systems, hands on technical experience at the end user level Intermediate, Required
  • Understand the modern technology landscape such AI and data collection activities that will be utilized to benefit the project or projects Intermediate, Required
  • Project Management Professional (PMP) Certification & , Preferred, Upon Hire
  • & Understanding of adult education principles, T3 Educator Certification, Preferred, Upon Hire
  • Certified Six Sigma Green Belt & , Preferred, Upon Hire


Travel
  • Yes, Greater than 60%


Job Category
Project Management

This posting is for an existing vacancy.

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:
Salaried

Minimum Pay Range:

Maximum Pay Range:

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