5+ years of experience in customer-facing security, compliance, or trust roles within SaaS or cloud-native companies.
Ability to simplify technical security concepts into clear, concise communication.
Knowledge of enterprise security expectations in cloud infrastructure, access control, data protection, and incident response.
Detail-oriented with strong multitasking capabilities and quality focus.
Exceptional communication skills for both technical and non-technical audiences.
Sound judgment in addressing sensitive security inquiries.
Passion for the convergence of security, compliance, and customer engagement.
Responsibilities
Support customer trust and security assurance processes, including risk assessments.
Act as the primary contact for customer security reviews, ensuring timely and accurate responses.
Maintain and refine security documentation and response materials to align with controls.
Collaborate with internal teams to convey technical controls in customer-friendly terms.
Assist with compliance efforts across various frameworks, ensuring audit readiness.
Identify trends from customer inquiries to enhance security and compliance practices.
Streamline trust-related workflows to accommodate growing customer demands.
Benefits
Flexible work environment with the option for remote work.
Opportunities for professional development and continued education.
Work in a fast-paced, innovative startup environment.
Collaboration with cross-functional teams and exposure to various sectors.
The chance to shape and improve security and compliance frameworks as the company scales.
Full Job Description
The Role
Rogo is hiring a GRC Analyst to support our customer trust, security assurance, and compliance programs as we scale globally. This role plays a critical part in how Rogo communicates its security and privacy posture to customers, partners, and internal stakeholders.
You will work closely with security, engineering, legal, and go-to-market teams to ensure Rogo's controls, risk posture, and security practices are clearly understood and accurately represented. This is a hands-on role requiring strong written communication, technical curiosity, and continuous improvement across frameworks relevant to the UK, EU, US, and beyond. What You Will Own
Support Rogo's customer trust and security assurance processes, including responding to customer security inquiries and risk assessments.
Serve as a key point of contact for customer security reviews, partnering with internal teams to provide accurate, consistent, and timely responses.
Maintain and improve Rogo's security documentation and response materials, ensuring alignment with current systems and controls.
Collaborate with security and engineering teams to understand and articulate technical controls in a customer-facing context.
Support compliance initiatives across frameworks such as SOC 2, ISO 27001, ISO 42001, EU AI Act, UK Cyber Essentials, and GDPR, including evidence collection and audit readiness.
Identify common themes and gaps surfaced through customer inquiries and contribute to continuous improvement of security and compliance practices.
Help streamline and scale trust-related workflows as customer volume and enterprise requirements grow.
What You Will Need
Experience supporting customer-facing security, compliance, or trust functions at a SaaS or cloud-native company.
Experience translating technical security concepts into clear, concise written responses.
An understanding of common enterprise security expectations across areas such as cloud infrastructure, access control, data protection, and incident response.
Strong attention to detail and the ability to manage multiple parallel requests without sacrificing quality.
Clear communication skills with both technical and non-technical stakeholders.
Sound judgment when handling sensitive or ambiguous security questions.
Interest in operating at the intersection of security, compliance, and customer engagement.
Bonus:
Experience working with security questionnaires, audits, or third-party risk assessments.
Exposure to cloud security concepts (AWS/GCP, Kubernetes, IAM).
Experience improving or scaling trust, GRC, or compliance processes in growing organizations.
Prior experience supporting enterprise customers.
Comfort engaging with financial services customers on security, risk, and compliance topics.
Who You Are
You thrive in fast-paced environments. You are high-intensity and care a lot about what you do, and you're ecstatic to work at a startup.
You are ambitious. You have fun solving problems that others think are impossible.
You are curious. You find joy in learning about AI, technology, and finance.
You are an owner. You are autonomous, self-directed, and comfortable working with ambiguity.
You are collaborative, organized, thoughtful, and kind.
