Live Nation Entertainment

Glow - CTRL General Manager

Live Nation Entertainment • $100K — $120K *
Washington, DC 20011In-Person
Hospitality & Recreation
8 - 10 years of experience
Reposted Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 8+ years experience as a general manager or operations manager within live events, venues, or the hospitality industry
  • Degree in hospitality, business management, marketing, or equivalent experience
  • 8+ years of personnel and team management expertise
  • Proficient in budgeting and analyzing event operations using Excel spreadsheets
  • Holder of Alcohol Awareness Training Certification or equivalent
  • Flexible schedule, able to work nights, weekends, and holidays

Responsibilities

  • Oversee venue development and management, ensuring performance goals and expectations are met
  • Manage people development processes including discipline and terminations with HR
  • Facilitate compliance and workplace standards through effective meeting management
  • Lead overall venue operations, fostering a positive and collaborative work environment
  • Serve as a key resource for venue staff, promoting open communication and conflict resolution
  • Handle talent relations by understanding industry trends and managing talent selection
  • Ensure compliance with legal requirements and venue permits

Benefits

  • Dynamic work environment in a renowned music venue
  • Opportunity to collaborate with industry-leading talent and events
  • Professional development opportunities to grow within a successful company
  • Involvement in innovative entertainment experiences
  • Chance to be part of a well-respected team within a leading event production company
Full Job Description
Job Summary:

WHO ARE YOU?

Do you enjoy venue management? We are looking for a highly motivated General Manager who is passionate and motivated, resourceful, and innovative, entrepreneur and forward thinking!

THE ROLE

The General Manager is responsible for all aspects of the entertainment venue and business operations. This is not a remote position.

RESPONSIBILITIES
  • Venue Development & Management
    • Clearly communicate performance expectations to direct and in direct reports while providing constructive, developmental and consistent feedback
    • Oversee and manage performance conversations with direct reports and other members of management timely and effectively
    • Create incentives for improvement and development
    • Set realistic and attainable goals for department heads and provides encouragement and direction
    • Prepare timely and productive performance reviews/feedback
    • Oversee all management compensation decisions and ensure decisions are made with parameters of company compensations program
    • Ensure that department heads are consistently providing feedback and development to team members
  • People Management & Development
    • Oversee all management discipline and terminations with HR/Senior Management
    • Respond to misconduct/policy violations immediately, consistently and in accordance with company procedures and through investigations and gathering of information
    • Follow all company procedures on terminations, including consulting with HR/Senior Management in advance of all terminations, in a professional, unemotional, and respectful manner and ensure all management act the same
  • Compliance & Workplace Standards
    • Facilitate productive and concise meetings while ensuring positive interaction among all participants, providing the opportunity for voices to be heard
    • Encourage open and candid discussions among teams while encouraging debate and positive confrontation among teams
    • Shares useful information with other venues and with home office
    • Responds promptly to all emails, voicemails or calls from staff, other members of management or home office
  • Overall Venue Leadership
    • Creates culture and character for venue and work environment through their own conduct as well as by consistent awareness of actions of all managers
    • Act as resource for entire venue while ensuring all team members have compassion and empathy forum to raise concerns
    • Communicate in a compassionate, yet fair and consistent, manner to all individuals
    • Create, inspire and encourage synergy between all venue departments, mediates and resolves disputes and takes an active leadership role in all venue emergencies
    • Create, encourage and enforce of and ensure compliance with all company-wide policies and standards
    • Partner with Counsel on all venue litigation matters, ensure that all venue permits, certificates and licenses are maintained, up to date and posted as required by law
  • Talent Relations
    • Understands music industry trends, partners with talent buyer(s) in reaching decisions regarding talent; provides direction to and manages Talent Buyer in selecting and booking talent while analyzing the financial results of the different types of talent choices
    • Ensures that needs of artists and industry representatives are met, and the artists receive excellent experience in playing at our venue


QUALIFICATIONS
  • 8+ years experience a general manager or operations manager in live events, venues and/or clubs or hospitality industry
  • Degree in hospitality, business management, or marketing or related experience
  • 8+ years experience of people and team management
  • Proficient in budgeting, reconciling and analyzing event operations excel spreadsheets
  • Responsible for Alcohol Awareness Training Certification or Equivalent
  • Flexible schedule with the willingness and ability to work nights, weekends and holidays


WORK ENVIRONMENT
  • Must be able to tolerate loud noise levels & busy environments
  • May work in drastic temperature climates
  • Must be willing to travel to work during holidays, evening and weekend hours, as required, to meet deadlines


Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.

Hiring Salary Range: $100,000.00 - $120,000.00 USD

Live Nation Entertainment will never request payment, or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

About Live Nation Entertainment

Live Nation Entertainment is a producer, promoter, and seller of live concert tickets for artists and fans.

Live Nation Entertainment Careers

Join the vibrant team at Live Nation Entertainment, the global leader in live entertainment and ticketing services. As part of our dynamic team, you'll be at the forefront of the entertainment industry, where innovation, leadership, and growth are part of everyday life.

Work You’ll Do

At Live Nation Entertainment, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of exciting live events that shape culture worldwide. Our team is driven by a passion for live experiences, and we thrive on creativity and diversity.

Transform Your Career

Embark on a career journey with Live Nation Entertainment and help transform the live entertainment landscape. Utilize your skills in a workplace that values diversity, innovation, and leadership. Our commitment to professional growth is evident in our robust training programs, including leadership development and diversity training, ensuring that every team member is equipped for success.

Innovative Work Environment

Live Nation Entertainment is a hub for creative and solution-driven team players. Our culture fosters innovation and encourages employees to bring new ideas to the table. With a focus on digital innovation and industry expertise, our team is always ahead of the curve, setting trends in the entertainment sector.

Be Part of a Great Team

Working with us means being part of a team that values creativity and is passionate about providing unforgettable live experiences. Our employees enjoy comprehensive benefits, a collaborative environment, and opportunities for networking and career advancement.

Future-Proof Your Career

Live Nation Entertainment is not just a company; it's a place where you can grow your career and impact the global entertainment landscape. We offer a variety of positions, from internships to leadership roles, each providing unique challenges and opportunities. Our commitment to employee development is reflected in our continuous learning opportunities and our support for gaining industry-recognized qualifications.

Explore Job Opportunities

Whether you're looking to start your career or take it to the next level, Live Nation Entertainment offers a range of employment options. From marketing and sales to event management, our team is hiring across multiple disciplines. Explore open positions that match your skills and interests, and see where a career at Live Nation Entertainment can take you.

Stay Connected

Join Our Team Search for open positions that align with your career goals. We are always on the lookout for passionate, curious, and innovative individuals to join our team.

Keep Up to Date

Stay informed with the latest company news, career tips, and industry insights—all from the people who work here. Live Nation Entertainment is a place where your career can thrive, supported by a culture that fosters leadership and innovation.

Job Alert Emails

Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Live Nation Entertainment. Join us at Live Nation Entertainment, where your career in live entertainment starts today.
Learn more about Live Nation Entertainment
Size
10,200 employees
Market Cap
$16 billion
Industry
Hospitality & Recreation
Net Income
-$1.7 billion
Founded
2005
5 Year Trend
-5.6%
Revenue
$1.8 billion
NASDAQ
LYV
* Ladders Estimates

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