Opportunity Overview: We are seeking an experienced and results-driven Global Key Account Manager to lead and grow the relationship with one of our most strategic e-commerce marketplace partners. This individual will serve as the primary point of contact for a high-volume online retail channel, driving revenue growth, expanding product placement, and building a long-term, mutually beneficial partnership between our company and this key account.
This is a high-visibility role for a robotics industry leader, ideal for a strategic thinker who thrives in a fast-paced, data-driven, and highly competitive online retail environment.
- Own and manage the end-to-end relationship with a major global online retail marketplace partner, serving as the primary point of contact for all commercial matters.
- Develop and execute annual and quarterly joint business plans to drive revenue growth, market share expansion, and profitability across the account.
- Lead pricing strategy, budget planning, and inventory forecasting in coordination with internal supply chain, marketing, and finance teams.
- Analyze account performance data (sales trends, conversion rates, etc) to identify growth opportunities and mitigate risks.
- Collaborate cross-functionally with Operations, Finance, Product, and Marketing teams to ensure seamless order fulfillment, compliance, and account health.
- Monitor competitive landscape and marketplace policy changes, proactively adjusting strategy as needed.
- Prepare and present regular business reviews (QBRs) to senior leadership, highlighting performance, opportunities, and strategic recommendations.
- Troubleshoot and resolve escalations related to supply chain, compliance, chargebacks, or account performance issues.
All About You: We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.
- Bachelor's degree in Engineering, Business, Supply Chain, or a related field (MBA a plus).
- 5+ years of experience in account management within the logistics or automation industry
- Proven track record of growing revenue and profitability within a large, complex retail or marketplace account.
- Excellent negotiation, communication, and relationship-management skills.
- Experience working with cross-functional teams (supply chain, marketing, finance, product).
- Ability to travel as needed.
- Experience in the robotics, consumer electronics, or hardware industry.
- Experience managing global or multi-region account portfolios.
- Proficiency with Salesforce CRM for sales and demand forecasting
Compensation:The base salary range for this role is $121,200-193,900. This range is a good faith estimate, and the amount of base salary will correspond with experience and skill set. This range can also fluctuate depending on demand and location.
Sales Incentive Plan:This job is additionally eligible for participation in the organization's sales incentive plan.
Benefits: Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more. Please click here to see details.
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