ABB Ltd

Robotics Key Account Manager - Logistics

ABB Ltd$125K — $150K *
US-AnywhereRemote in United States
Technical Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 12+ years in Account Management; strong focus on global manufacturing in robotics desired.
  • Technical background in robotics or advanced mechatronics systems preferred.
  • Knowledge of AI, specifically Perception AI and Physical AI, is a plus.
  • Experience with logistics and Consumer Packaged Goods (CPG) operations is essential.
  • Demonstrated success in complex decision-making environments within large organizations.
  • Strong sales, negotiation, and relationship-building skills needed.
  • Excellent problem-solving, communication, and program management skills required.
  • Fluency in English is essential; willingness to travel up to 35% domestically and internationally.

Responsibilities

  • Drive profitable sales growth for a major global logistics Key Account.
  • Develop and manage the Global Account strategy focused on revenue and customer satisfaction.
  • Establish and maintain global offerings, aligning near-term targets with a 5-year strategic plan.
  • Create and implement a detailed Global Account Plan with tracking systems for progress.
  • Develop a Player Map to connect Key Account decision-makers with ABB executives.
  • Act as the global representative facing the Key Account, engaging with executive and factory decision-makers.

Benefits

  • Remote and hybrid work options available for suitable candidates.
  • Opportunity to work in a pioneering team within a leading global robotics company.
  • Collaboration with world-class experts in an innovation-driven environment.
  • Involvement in shaping the future of robotics during a strategic acquisition phase.
  • Access to ABB's expansive network and resources for professional growth.
Full Job Description
This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics-working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to:
Segment Manager-Consumer Industries USA

In this role, you will drive profitable business line sales growth at a major logistics facing Key Account globally. You will also develop, implement and manage the Global Account strategy focused on share of wallet growth, profitability and customer satisfaction, while coordinating the sales activities and manage resolution of specific customer issues.

  • Establish and maintain global offering (Robots, Robots Accessories, Function Packages, Robot Cells, Full Turn-key Solutions from Global Solution Centers GSC) for the Global Key Account balance near term forecasting and targets with longer term 5-year Strategic Plan.
  • Create a detailed Global Account Plan and implement a tracking system to chart progress for the different activities, at LBL and BL level.
  • Develop a Player Map and implement a program to connect the Key Account and ABB RARO executives on a regular basis in order to further develop business and relationships, as well as the local sales representatives.
  • Be the global representative facing the Key Account with the principal account decision makers at both the executive office and principle factory locations.

Required Qualifications
  • Bachelor's degree with 12+ years of commercial experience in Account Management and Key Account Management roles; strong preference will be given to candidates with first-hand knowledge of robotics in the Consumer Segment global manufacturing environment.

Desired Qualifications

  • Strong technical background in robotics or advanced mechatronics systems.
  • Desired AI Knowledge (Perception AI, Physical AI).
  • Strong familiarity with logistics and CPG operations
  • Seasoned commercial campaigner in dealing with complex decision-making units within large global customer organizations and from within a highly matrixed internal organization.
  • Experience with customers, including sales, problem resolution, negotiation skills, and relationship building.
  • Excellent problem solving, communication and program management skills to be the conduit between customer, engineering and product organizations
  • Willingness to travel up to 35% domestic and international locations
  • Required English fluent speaking person
  • Remote and Hybrid options are available for the right candidate. Must be located near a major metropolitan airport

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

About ABB Ltd

ABB Ltd is a Swiss multinational corporation that specializes in electrical equipment. The company was founded in 1988 and is headquartered in Zurich, Switzerland. ABB operates in a variety of industries, including power generation, transmission, and distribution, as well as automation and robotics. The company's products and services are used in a range of applications, from electric vehicles to renewable energy systems. ABB has a global presence, with operations in more than 100 countries. The company is committed to sustainability and has set ambitious targets for reducing its environmental impact.
Learn more about ABB Ltd
Size
104,400 employees
Market Cap
$59.8 billion
Industry
Net Income
$5.1 billion
Founded
1988
5 Year Trend
+3%
Revenue
$26.1 billion
NASDAQ

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