Uber

Global Delivery Franchise Account Manager

Uber$124K — $138K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience in account management or similar roles
  • Strong consultative selling skills with a proven record
  • Excellent communication and relationship management abilities
  • Proficient in using data for strategic decision-making
  • Highly organized with effective pipeline management skills
  • Experience with Salesforce and Excel
  • Bachelor's degree or equivalent experience

Responsibilities

  • Build relationships with key decision-makers in franchise groups
  • Increase product adoption and secure marketing investments
  • Identify operational opportunities and develop strategies for improvement
  • Collaborate with cross-functional teams as the customer advocate
  • Maintain organization and focus on both strategic and detailed tasks
  • Manage difficult conversations and internal challenges
  • Conduct analysis to track trends and measure initiative effectiveness

Benefits

  • Equity award option
  • Variety of health and wellness benefits
  • Professional development opportunities
  • Flexible working arrangements
  • Work in a dynamic, fast-paced environment
Full Job Description
Job Description

About the Role

As a Franchisee Account Manager, you will manage our most influential franchise merchant relationships for the largest brands in the world. You will be working closely with our existing team of Account Managers who have laid a strong relationship foundation with corporate brand teams. You will be responsible for the creation and development of relationships with key franchisee groups within these brands, to help them grow. You'll own a portfolio of high-value franchise groups and drive outcomes across net acquisition, demand generation, and trip growth metrics.

What You'll Do
  • Build relationships. Lead day-to-day interactions with key decision-makers within your managed book of franchise groups
  • Increase product adoption and secure marketing investment. Clearly communicate the value of our products with a lens of creativity to differentiate our offerings
  • Highlight key operational opportunities within your managed book of franchise groups and develop clear strategies to drive positive change
  • Partner with cross-functional teams. Be the voice of the customer and seamlessly navigate internal processes
  • Handle the big picture and the tiny details. You are organized, timely and ensure nothing gets missed; you are also attuned to strategy and consistently come up with new ways to create or contribute to our partnerships
  • Navigate difficult partner conversations and internal roadblocks
  • Bring your analytical A-game. Develop analyses with Global Partner Ops Analysts to understand trends, provide meaningful insights, and track the impact of initiatives against our goals.
  • Participate and/or contribute to recurring business reviews, as required, highlighting progress and remaining opportunities and driving product adoption

Basic Qualfications
  • 4+ years of experience in account management, consultative sales, digital media, or business development
  • Strong consultative selling skills, with a track record of managing complex partnerships and driving product adoption
  • Excellent communication, presentation, and relationship management skills across multiple levels of an organization
  • Proficient in using data and insights to inform strategy, influence stakeholders, and measure impact
  • Highly organized with strong pipeline management and the ability to balance short- and mid-term priorities
  • Proficiency in Salesforce and Excel
  • Bachelor's degree or equivalent experience


Preferred Qualfications
  • Experience with enterprise partnerships or working with franchise organizations in a consultative sales setting
  • Background in food delivery, restaurant advertising, or third-party marketplaces
  • Ability to build and execute joint business plans, prioritize growth initiatives, and align stakeholders around a strategic vision
  • Fast-paced, adaptable mindset with a high degree of resourcefulness and ownership


~~ ~~

Responsibilities

For Canada-based roles: The total on-target earnings (OTE) range for this position is CAD $124,286 - CAD $138,571. The OTE includes a base salary range of CAD $87,000 per year - CAD $97,000 per year and an annualized cash variable incentive target of CAD $37,286 - CAD $41,571.

You may be offered an equity award & other types of comp. You will also be eligible for various benefits.

About Uber

Uber Entertainment, Inc. is a privately held video game development company headquartered in beautiful downtown Kirkland, WA. Uber is currently developing Planetary Annihilation, a next generation real time strategy game of epic proportions.

Uber Careers

There has never been a better time to join our global team of Uber professionals—pioneers in the world of transportation and technology. Work you’ll do Join Uber’s industry-leading team to help drive forward the future of mobility and logistics for some of the world’s most dynamic cities and populations. Transform the way the world moves with the brightest minds at Uber, where innovation meets functionality to create solutions for everyday challenges. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and user-centric design. Work with a global team of business and technology advisors to help clients and cities navigate their paths towards more efficient and sustainable urban transport solutions. Collaborate with a diverse group of Uber experts worldwide – a team dedicated to rethinking and improving the way the world moves. Introducing the Uber Innovation Hub We are building a market-leading team to pioneer advancements in transportation and logistics, ensuring Uber remains at the forefront of mobility solutions. Do innovative work Join a group of exceptional professionals where your skills in technology, leadership, and creativity can flourish. At Uber, innovation isn’t just a buzzword—it's the core of everything we do. Deliver targeted solutions through a depth and breadth of expertise and innovation that’s second to none, enhancing how cities, companies, and communities connect. Be part of a great team Engage with a wide-ranging technology stack and harness the unparalleled capabilities, global scale, and collective problem-solving skills of our diverse team. Future-proof your career Advance your career with Uber’s commitment to professional growth, offering extensive training, development, and certification support. Go as far as your ambition takes you with limitless job opportunities in a company that’s reshaping the world’s approach to transportation. Explore Uber’s approach to predictive maintenance ensures our fleet remains ready and efficient, reducing downtime and improving service reliability. Our end-to-end mobility solutions are transforming the way cities think about transportation, making Uber a key player in the future of urban mobility. The Uber Leadership and Innovation Alliance Our combined service capabilities, global scale, and joint solution development help overcome challenges and lead transformation in the transportation industry. Clients and cities around the globe look to Uber for new strategies and solutions to drive growth and innovation in the digital era. Stay connected Join Our Team Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players ready to redefine the world of mobility. SEARCH UBER JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who drive at Uber. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Uber.
Learn more about Uber
Size
29,300 employees
Market Cap
$48.6 billion
Industry
Net Income
-$6.7 billion
Founded
2009
5 Year Trend
+35.3%
Revenue
$11.1 billion
NASDAQ

Similar Jobs

More Jobs at Uber

More Food & Beverages Jobs

Find similar Global Delivery Franchise Account Manager jobs: