Hitachi America

Global Account Manager for Top Hyperscaler or Colocation

Hitachi America$125K — $150K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10–15+ years in strategic account management or complex solution selling, preferably in datacenter ecosystem.
  • Proven leadership in multi-line account strategies and solution portfolios.
  • Record of driving upsell and cross-sell growth in global accounts.
  • Expertise in managing complex customer issues and building executive relationships.
  • Successful track record in retention and expansion strategies for high-value accounts.
  • Deep understanding of market and technology trends in the datacenter industry.
  • Consistent achievement of sales and growth targets, especially in global contexts.
  • Experience leading cross-functional teams across functions and geographies.
  • Exceptional organizational and communication skills, able to influence stakeholders.
  • Strong digital proficiency in CRM and data-driven decision-making.

Responsibilities

  • Shape and own long-term customer-centric account strategy.
  • Lead annual planning and high-impact business reviews for strategic growth.
  • Convert customer insights into actionable plans to strengthen relations.
  • Drive order and pipeline performance by focusing on high-value solutions.
  • Encourage a shift from product discussions to integrated solutions.
  • Engage senior stakeholders globally to build trusted relationships.
  • Translate customer priorities into clear internal strategies and mobilize expertise.
  • Coordinate cross-functional global account team for seamless collaboration.
  • Communicate complex topics clearly and lead strategic negotiations.
  • Maintain strong pipeline management and competitive tracking practices.

Benefits

  • Comprehensive health care options including medical, dental, and vision.
  • 401(k) with generous company match and life/disability insurance.
  • Family care support including legal, and adoption assistance.
  • Enhanced leave programs for various life events including maternity and paternity.
  • Employee development resources such as tuition reimbursement and learning platforms.
Full Job Description

Location:

Seattle, Washington, United States

Job ID:

Date Posted:

2026-07-30

Company Name:

HITACHI ENERGY USA INC

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

Yes

Job Description:

The opportunity 
Join us at the forefront of the rapidly growing global data center industry. As a Global Account Manager for a Top Hyperscaler & Colocation customer, you will own the long-term 
strategy, performance, and relationship for one of our most important global accounts. You will lead a cross-functional global team, work closely with senior customer 
stakeholders, and position Hitachi Energy as a trusted business performance partner driving strategic growth, innovation, and long-term customer success. 

To ensure close alignment with key customer stakeholders and support strategic business objectives, the successful candidate is expected to be based in, or relocate to, the greater Seattle, Washington area.

Candidates currently located outside the region are welcome to apply but must be willing and able to relocate.

How you’ll make an impact 

  • Shape and own a long‑term, customer‑centric account strategy that positions Hitachi Energy as a key partner in the datacenter ecosystem

  • Lead annual planning and high‑impact business reviews to steer strategic priorities and long-term growth

  • Turn deep customer insights into concrete actions that accelerate results and strengthen relationships

  • Deliver strong order and pipeline performance by focusing on high‑value, solution-led opportunities

  • Shift the conversation from products to integrated solutions, bringing innovative ideas that differentiate us in the market

  • Engage senior‑level stakeholders globally and build trusted-advisor relationships that shape customer decisions

  • Translate customer priorities into clear internal strategies, mobilizing the right expertise at the right time

  • Lead and coordinate a cross-functional global account team, ensuring seamless collaboration and fast response to customer needs

  • Communicate complex topics with clarity and impact, presenting compelling value propositions and leading strategic negotiations

  • Maintain discipline through strong pipeline management, competitive tracking, and sharing best practices across the global account community

Your background 

  • 10–15+ years of senior-level experience in strategic account management or complex solution selling, ideally within the datacenter ecosystem (hyperscalers, colocation providers, critical infrastructure, or related industries)

  • Proven ability to lead long-term, multi-line account strategies, including broad solution portfolios and multi-year roadmaps

  • A strong track record of driving upsell and cross-sell growth, identifying new value streams, and expanding share-of-wallet within key global accounts

  • Expertise in navigating complex customer issues, ensuring exceptional customer experience and building trusted executive-level relationships

  • Demonstrated success in retention and expansion strategies for high-value, global strategic accounts

  • Deep understanding of customer, market, and technology trends shaping the datacenter industry

  • Consistent achievement of ambitious sales and growth targets, especially in global or multi-regional environments

  • Experience leading cross-functional, multi-layered global teams, driving alignment and mobilizing experts across functions and geographies

  • Exceptional organizational and communication skills, with the ability to simplify complexity and influence stakeholders at all levels

  • Strong digital proficiency, including CRM discipline, data-driven decision-making, and modern sales tooling

More about us

We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.

For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):

  • Health Care: medical (PPO, CDHP with HSA HMO), dental, and vision.

  • Financial Wellbeing: Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance

  • Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance

  • Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday)

  • Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms

About Hitachi America

Hitachi America is a subsidiary of Hitachi, Ltd., a Japanese multinational conglomerate. They provide a wide range of products and services, including information technology, power systems, and social infrastructure. They work with clients in a variety of industries, including healthcare, transportation, and finance. They are committed to sustainability and social responsibility, and have implemented various initiatives to reduce their environmental impact.
Learn more about Hitachi America
Size
368,247 employees
Industry
Founded
1959
NASDAQ

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