The Home Depot

Gift Card Sales Manager

The Home Depot • $88K — $105K *
Atlanta, GA 30349In-Person
Retail & Consumer Goods
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years in gift card program management, B2B sales, or payment networks.
  • 2+ years of leadership experience in relevant fields.
  • Proficient in Microsoft Office and presentation software.
  • Strong written and verbal communication skills.
  • Deep knowledge of Closed Loop vs. Open Loop gift cards and fraud mitigation strategies.

Responsibilities

  • Develop and implement outside sales plans for B2B vendors to expand business.
  • Manage annual marketing budget and analyze market performance data.
  • Oversee gift card operations for both physical stores and eCommerce channels.
  • Build and maintain strategic partnerships with third-party distributors.
  • Serve as the primary contact for major gift card aggregators and financial institutions.

Benefits

  • Collaborative team environment with opportunities for professional growth.
  • Direct involvement in a high-impact enterprise program.
  • Opportunity to shape customer loyalty and relationships across multiple channels.
  • Minimal travel requirements, promoting work-life balance.
Full Job Description
Position Purpose:

The Gift Card Sales Manager is highly strategic, results-driven, and collaborative Manager, Gift Card Sales, to oversee the end-to-end lifecycle, profitability, and expansion of our enterprise Gift Card program. Acting as the central hub for our physical Stores and online gift card malls, Third-Party distribution networks, and B2B channels, this role balances broad portfolio management with targeted sales execution and accountability.

The primary purpose of this role is to maximize sales growth across all available channels, optimize a robust marketing budget, and materially increase overall portfolio profitability. By leveraging deep industry and aggregator expertise, the Manager will develop strategies that strengthen relationships with existing high value partners and build long-term customer loyalty. The ideal candidate must be a natural problem-solver who can analyze market trends, resolve complex operational hurdles, deliver top-tier customer service, and seamlessly pivot between retail merchandising strategy, digital product operations, B2B sales development, and Third-Party distribution strategies at enterprise scale.

Key Responsibilities:
  • 30% Customer Focus & Relationship Management - Partner with bulk B2B vendor to develop and implement an outside sales plan to expand the business, service the existing customer base to build relationships, increase account value, and establish net-new corporate customers. Manage ongoing Direct Connect customer relationships and continuously prospect for net-new B2B opportunities.
  • 15% Marketing Budget, Analytics & Market Intelligence - Manage the annual Marketing budget, strategically allocating funds across incremental placements and promotions between all sales channels. Partner closely with data analytics teams to run profitability models, review sales dashboards, and analyze current market information/post-promotional metrics. Communicate weekly sales updates directly to Payment's leadership. Gather and share market and competitor intelligence with all applicable channels within the company to protect and grow market share.
  • 25% Stores & eCommerce - Maintain and build strategic partnerships with internal teams to ensure seamless execution of gift card strategies. Plan and execute annual Gift Card Mall projects, major resets, and fixture initiatives. Oversee HD.com gift card operations, ensuring correct digital and physical fulfillment via partners, managing API/site refresh cadences, leading new 3P product set-up and mapping.
  • 30% Third-Party & Strategic Partnerships - Serve as the day-to-day strategic contact for leading gift card aggregators and strategic Digital Distribution Partners / Financial Institutions. Identify new expansion and product opportunities across all third-party distribution channels and partners. Represent the brand at major industry summits and events.


Direct Manager/Direct Reports:
  • This Position typically reports to Sr. Manager, Gift Cards.
  • This Position has 2 direct reports.


Travel Requirements:
  • Typically requires overnight travel less than 5% of the time.


Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.


Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.


Preferred Qualifications:
  • Working knowledge of Microsoft Office Suite
  • Working knowledge of presentation software (e.g., Microsoft PowerPoint)
  • Excellent written and verbal communication skills
  • 5+ years of dedicated experience in gift card program management, B2B sales, or payment networks.
  • Deep understanding of Closed Loop vs. Open Loop gift cards, B2B/B2C channels, physical/digital fulfillment rails, and gift card fraud mitigation.
  • Proven track record of managing strategic vendor relationships, specifically with major industry aggregators and corporate incentive networks.


Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.


Preferred Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Minimum Years of Work Experience:
  • 5


Preferred Years of Work Experience:
  • No additional years of experience


Minimum Leadership Experience:
  • 2+ years of previous leadership experience


Preferred Leadership Experience:
  • No additional years of previous leadership experience


Certifications:
  • None


Competencies:
  • Action Oriented
  • Decision Quality
  • Collaborates
  • Ensures Accountability
  • Optimizes Work Processes
  • Communicates Effectively
  • Customer Focus
  • Drives Results

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Retail & Consumer Goods
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ
HD
* Ladders Estimates

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