Position Summary:

The Application Support Developer is responsible for analyzing, designing, testing, and installing applications. The Developer will understand business owner's needs, translating them into clear specifications, determining viable solutions, and ensuring that the solution is accurate. Demonstrating service excellence, a pro-active and collaborative approach to service delivery, and a strong customer focus are mandatory for this role.

The Application Support Developer has a primary focus on analyzing requirements, writing designs and creating and executing test scripts and test cases. This role will gather and understand customer business and technical requirements, determining viable solutions and working with customers on testing the solution.

Duties and Responsibilities:
• Design and develop code using C#.
• Analyze code and component dependencies and develop in a configuration-based system.
• Work with PostgresSQL databases.
• Understand process design and technical requirements documentation.
• Work both independently and within a project team to design, develop and deliver software solutions for new and existing functionality.
• Analyze and build data for test, triage defects to draw conclusions, define issues and make appropriate recommendations.
• Act as a reliable source for early feedback on new functionality and feature changes.
• Document work and knowledge transfer as required.
• Flexible and adaptable in a fast-paced changing environment while managing priorities.

Preferred Qualifications, Skills, and Competencies:
• Software development experience using C#.
• Proficient in PostgresSQL database development techniques.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent analytical, problem-solving, and interpersonal skills.
• Strong oral and written communication skills with the ability to communicate at all levels of the organization.
• Superior organizational skills, self-driven with attention to detail and follow-through on tasks.
• Knowledge of Tax business processes.

Qualifications:
First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:

Applicants must have (A) at least two (2) years of full-time or equivalent part-time professional or practical experience in the field of information technology application development and support, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. An Associate's degree in a related field may substitute for one (1) year of the required experience.

II. A Bachelor's degree or higher in a related field may substitute for the required experience.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!