Qualifications

• 5+ years experience as General Manager, Sales Account Manager, or Director of Finance in short-term rental industry.
• Preferably has property management experience.
• Strong verbal and written communication skills.
• Flexibility to work some holidays and weekends.
• Proven supervisory and leadership capabilities.
• Proficient in Microsoft Office 365.

Responsibilities

• Analyze operations metrics to identify improvement opportunities.
• Create a culture that emphasizes goal achievement.
• Develop staff through coaching, accountability, and discipline.
• Delegate day-to-day tasks while maintaining a hands-on approach.
• Facilitate relationships with property owners, vendors, and contractors.
• Utilize metric-based reporting to organize operational tasks.
• Resolve escalated situations with guests and property owners.
• Review financial data for planning and purchases.
• Audit property maintenance and cleanliness.
• Acquire new properties within the local area.
• Serve as the emergency contact point.
• Complete other assigned duties as needed.

Benefits

• Flexible work schedule with some remote options.
• Professional development opportunities through coaching.
• Dynamic and supportive team culture.
• Engagement with diverse stakeholders and business partners.