DESCRIPTIONABOUT PALIHOTEL PALM SPRINGS:Palihotel Palm Springs will bring the signature Palisociety point of view to the desert: design-driven, a little irreverent, and unmistakably warm. Our 116-room boutique hotel, perfectly situated in South Palm Canyon adjacent to downtown Palm Springs, blends high-style 1970s inspiration with playful, sun-washed colors, bold textures, and effortless elegance. At the heart of the hotel is a lively pool scene with an all-day café and laid-back poolside DJ vibes that encourage guests to drift seamlessly from slow mornings to energized afternoons.
POSITION PROFILE:The General Manager is the driving force behind Palihotel Palm Springs - leading Front Desk, Housekeeping, Engineering, and Overnight Operations as one cohesive team, while serving as the property's point of contact for our third-party Food & Beverage partner. You'll balance hands-on execution with financial oversight, driving profitability through disciplined expense management and a relentless focus on the guest experience.
THE TASK AT HAND:- Ensure the hotel operates in line with Palisociety's community-driven, service-first approach, hiring, training, and coaching all team members to a consistent standard.
- Hold regular team meetings across departments (Front Desk, F&B, Sales & Marketing, Repairs & Maintenance) and meet regularly with the Regional Director of Operations on staffing and performance.
- Drive guest satisfaction - reviewing feedback, leading recovery efforts, and staying visible with guests to gather input and resolve concerns.
- Facilitate the monthly property Safety Committee and ensure full compliance with all safety, OSHA, and Local regulatory requirements.
- Maintain the property to the highest cleanliness, maintenance, design, and Eye for Detail standards, through regular inspections, walkthroughs and documented Preventative Maintenance protocols.
- Own the property's financial performance - managing checkbooks, labor standards, inventories, and cost reviews against budget, and partnering with the accounting department on monthly financial reporting and ownership relations.
- Oversee all Food & Beverage operations, ensuring quality, service standards, and profitability across the restaurant.
- Work with the Chef De Cuisine and Corporate F&B leadership on menu development, budgets, and team hiring and training.
- Partner with Sales & Marketing on RevPAR strategy
WHAT WE'RE LOOKING FOR:Required- Minimum 5 years of senior leadership experience in a hotel environment, preferably boutique or lifestyle.
- Excellent communication, organizational, and problem-solving skills; calm under pressure.
- Hands-on, roll-up-your-sleeves approach to leadership.
- Flexible schedule, including availability on weekends and holidays, as needed.
Preferred- Intermediate Microsoft Office skills; comfort adapting to new technology and systems.
Physical- Ability to stand, walk, and perform physical duties throughout the day, including lifting up to 40 lbs.
WHAT'S IN IT FOR YOU:- Competitive compensation package with medical, dental, vision, and life insurance, plus 401(k).
- Paid time off, holiday pay, and sick pay.
- Career advancement and professional development as we open new hotels and restaurants nationwide.
- Employee discounts across our entire portfolio (25 hotels and more to come!).
REQUIREMENTS