GENERAL MANAGER - A&G

Twenty Four Seven Hotels

$100K — $120K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of General Manager experience in a similarly sized property
  • Experience at a premium-branded hotel, preferably IHG
  • Strong leadership capabilities and professional demeanor
  • Excellent decision-making and analytical skills
  • Ability to multitask effectively and work flexible hours

Responsibilities

  • Lead the pre-opening process and ensure operational readiness
  • Deliver top-notch customer service to guests and team members
  • Identify and rectify operational gaps for better efficiency
  • Prepare comprehensive reports on performance metrics
  • Develop and manage the annual business plan and budget
  • Focus on continuous sales generation and revenue optimization
  • Enforce cost control measures to maximize profitability

Benefits

  • Medical, Dental, and Vision insurance
  • 401(k) with company contribution
  • Paid Time Off (PTO) and Paid Sick Leave
  • On-the-job training and mentorship opportunities
  • Clear pathways for career advancement
  • Employee referral bonuses
  • Discounted rates at hotel properties
  • Daily Pay access for financial flexibility
Full Job Description
Lead the opening team of a brand-new, ground-up Fairfield Inn & Suites Inglewood as our Pre-Opening General Manager-a unique opportunity to shape the identity, culture, and operational success of a hotel from the ground up. As the driving force behind the pre-opening and ramp up phase, you will lead all aspects of hotel development readiness, including construction coordination, brand compliance, recruiting and building a high-performing team, establishing operational infrastructure, and delivering a successful grand opening.

This role goes beyond traditional hotel operations-you will be instrumental in translating the vision of ownership and brand into a fully realized guest experience. From participating in design input, OS&E selection, and systems implementation to developing operating procedures, financial strategies, and partnering on commercial positioning, you will ensure the hotel opens on time, on budget, and positioned for long-term success. Post-opening, you will continue to lead the hotel to achieve excellence in guest satisfaction, associate engagement, financial performance, and market share growth.

Working closely with ownership, brand representatives, and your leadership team, you will implement property-wide strategies and service standards that bring the hotel to life while aligning with brand expectations and investor objectives. You will play a pivotal role in building a culture rooted in accountability, service excellence, and performance-creating an environment where associates thrive and guests receive exceptional, memorable experiences.

If you are a dynamic hospitality leader with a passion for new openings, a strong operational foundation, and the ability to build something from the ground up, this is a career-defining opportunity to lead, innovate, and deliver results with a growing and forward-thinking hotel management company.

Position Responsibilities:
• Provide the highest level of customer service to guests and associates alike
• Ability to identify operational performance, productivity and efficiency gaps and implement measures to correct deficiencies
• Must be able to prepare daily, weekly and monthly reports to include forecasting, labor control and revenue reports
• Develop the annual business plan and budget
• Have thorough understanding of revenue management
• Must be highly focused on Sales at the hotel on a daily, weekly and monthly basis
• Monitor and execute the daily, weekly, monthly sales action steps as outlined in the marketing plan and lead the sales team to high levels of revenue generation
• Have a thorough knowledge of necessary cost controls and procedures to maximize monthly and annual profits
• Protects the hotel and its assets through enforcing and maintaining a preventative maintenance program

Education and Experience:
• Experience being a General Manager in like sized property, five years or more
• Experience at a premium-branded hotel required, IHG preferred
• Knowledge of local competition and industry trends
• Strong leadership and professional image
• Excellent decision making ability and analytical skills
• Be able to multi-task various job duties daily
• Ability to work flexible schedules, including weekends and holidays

Our Perks & Benefits

Competitive Compensation

We offer a highly competitive salary that reflects your skills and experience.

Health Coverage
  • Medical, Dental, and Vision insurance
  • Ancillary Benefits to support your well-being
  • 401(k) with company contribution

Work-Life Balance
  • Paid Time Off (PTO) (based on FT or PT status)
  • Paid Sick Leave to take care of yourself when needed (based on FT or PT status)

Career Growth & Support

  • On-the-job training and mentorship
  • Clear pathways for advancement within the company

Extra Perks
  • Associate Referral Program - get rewarded for bringing in top talent
  • Hotel Discounts - enjoy the exclusive rates at our properties
  • Daily Pay - Access to your pay when you want it!


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