General Manager | Palihotel Palm Springs (Opening Early 2027)

Palisociety

• $100K — $120K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of senior leadership experience in a hotel, ideally in boutique or lifestyle settings.
  • Strong communication, organizational, and problem-solving skills; able to remain calm under pressure.
  • Hands-on leadership style with a willingness to engage directly with staff and operations.
  • Flexible availability, including weekends and holidays as required.
  • Intermediate skills in Microsoft Office and adaptability to new technologies.

Responsibilities

  • Lead and unify Front Desk, Housekeeping, Engineering, and Overnight Operations teams.
  • Conduct regular team meetings and collaborate with the Regional Director of Operations on staffing and performance.
  • Enhance guest satisfaction by actively seeking feedback and addressing concerns.
  • Ensure compliance with safety regulations and lead the monthly Safety Committee.
  • Maintain high standards of cleanliness, maintenance, and design through inspections and preventive protocols.
  • Manage financial performance, including budgets, labor standards, and monthly reporting.
  • Oversee Food & Beverage operations, ensuring quality and profitability, while collaborating on menu development.

Benefits

  • Comprehensive medical, dental, vision, and life insurance.
  • 401(k) plan for retirement savings.
  • Paid time off, holiday pay, and sick leave.
  • Opportunities for career advancement and professional development.
  • Employee discounts across a growing portfolio of hotels.
Full Job Description
DESCRIPTION

ABOUT PALIHOTEL PALM SPRINGS:

Palihotel Palm Springs will bring the signature Palisociety point of view to the desert: design-driven, a little irreverent, and unmistakably warm. Our 116-room boutique hotel, perfectly situated in South Palm Canyon adjacent to downtown Palm Springs, blends high-style 1970s inspiration with playful, sun-washed colors, bold textures, and effortless elegance. At the heart of the hotel is a lively pool scene with an all-day café and laid-back poolside DJ vibes that encourage guests to drift seamlessly from slow mornings to energized afternoons.

POSITION PROFILE:

The General Manager is the driving force behind Palihotel Palm Springs - leading Front Desk, Housekeeping, Engineering, and Overnight Operations as one cohesive team, while serving as the property's point of contact for our third-party Food & Beverage partner. You'll balance hands-on execution with financial oversight, driving profitability through disciplined expense management and a relentless focus on the guest experience.

THE TASK AT HAND:
  • Ensure the hotel operates in line with Palisociety's community-driven, service-first approach, hiring, training, and coaching all team members to a consistent standard.
  • Hold regular team meetings across departments (Front Desk, F&B, Sales & Marketing, Repairs & Maintenance) and meet regularly with the Regional Director of Operations on staffing and performance.
  • Drive guest satisfaction - reviewing feedback, leading recovery efforts, and staying visible with guests to gather input and resolve concerns.
  • Facilitate the monthly property Safety Committee and ensure full compliance with all safety, OSHA, and Local regulatory requirements.
  • Maintain the property to the highest cleanliness, maintenance, design, and Eye for Detail standards, through regular inspections, walkthroughs and documented Preventative Maintenance protocols.
  • Own the property's financial performance - managing checkbooks, labor standards, inventories, and cost reviews against budget, and partnering with the accounting department on monthly financial reporting and ownership relations.
  • Oversee all Food & Beverage operations, ensuring quality, service standards, and profitability across the restaurant.
  • Work with the Chef De Cuisine and Corporate F&B leadership on menu development, budgets, and team hiring and training.
  • Partner with Sales & Marketing on RevPAR strategy


WHAT WE'RE LOOKING FOR:

Required
  • Minimum 5 years of senior leadership experience in a hotel environment, preferably boutique or lifestyle.
  • Excellent communication, organizational, and problem-solving skills; calm under pressure.
  • Hands-on, roll-up-your-sleeves approach to leadership.
  • Flexible schedule, including availability on weekends and holidays, as needed.


Preferred
  • Intermediate Microsoft Office skills; comfort adapting to new technology and systems.


Physical
  • Ability to stand, walk, and perform physical duties throughout the day, including lifting up to 40 lbs.


WHAT'S IN IT FOR YOU:
  • Competitive compensation package with medical, dental, vision, and life insurance, plus 401(k).
  • Paid time off, holiday pay, and sick pay.
  • Career advancement and professional development as we open new hotels and restaurants nationwide.
  • Employee discounts across our entire portfolio (25 hotels and more to come!).


REQUIREMENTS

Similar Jobs

More Jobs at Palisociety

More Hospitality & Recreation Jobs

Find similar General Manager | Palihotel Palm Springs (Opening Early 2027) jobs: