General Manager

Mexican Sugar

$75K — $110K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of restaurant management experience in a high-volume, full-service environment
  • Strong passion for hospitality
  • Results-driven and team-oriented mentality
  • Food Manager Certification required
  • Bachelor's degree or certification in Hospitality or Culinary field preferred

Responsibilities

  • Create and adjust yearly and quarterly operating plans based on performance
  • Drive sales by enhancing guest experiences and building community partnerships
  • Manage controllable expenses to optimize cost control
  • Ensure proper labor management through accurate sales forecasting
  • Maintain a pristine and organized restaurant environment
  • Collaborate with the Chef to deliver a scratch culinary menu
  • Lead the Bar Manager in curating an industry-leading cocktail list
  • Hire, train, and retain top industry talent
  • Coach team members to achieve high performance standards
  • Develop team members to take ownership of their responsibilities

Benefits

  • Flexible schedules
  • Up to 17 days of PTO
  • 401K match
  • Insurance after 60 days
  • Free access to mental health services
Full Job Description
Salary Range Commensurate w/Experience:

$75k -$110k / year

(plus, monthly profit share)

Benefits:
• FLEXIBLE SCHEDULES
• UP TO 17 DAYS OF PTO
• 401K MATCH
• INSURANCE AFTER 60 DAYS
• FREE ACCESS TO MENTAL HEALTH SERVICES

At Mexican Sugar, our General Manager is dedicated to creating a lavish and authentic Latin American atmosphere that delights Managers, Team Members, Guests, and Vendor Partners alike. The Mexican Sugar GM is like a skilled orchestra conductor - they understand that the strength of the performance lies in the talents of each musician. They approach their work with a strategic mindset, constantly coaching and developing their team, and reject the notion that simply pushing through challenges will lead to sustainable success. By hiring and cultivating a team of top performers, they drive both top and bottom-line results. They lead by empowering others and prioritizing the growth of leaders within their team. A passion for innovative Latin- inspired cuisine, exquisite small-batch cocktails, and premium Tequilas is a must. The ideal candidate should have 3-5 years of experience in high-volume sales and premium dining, withfluency in both Spanish and English being a plus.

Business Strategist
• Create, present, and adjust both yearly and quarterly operating plans to reflect current sales climate and restaurant performance.
• Drive top line sales performance by delivering stellar experiences, strategic and community partnerships, and leadership throughout the restaurant.
• Control costs by managing controllable expenses and creating systems that allow others to successfully manage them.
• Ensure proper labor management through accurate sales forecasting and reviewing, each department schedule weekly.
• Maintain a safe, well-manicured restaurant, as pristine and organized behind the scenes as it is for the guests.

Experience Curator
• Partner with the Chef de Cuisine to deliver a scratch culinary menu both for everyday dining and special events as needed.
• Ensure quality ingredients are used and recipes executed flawlessly.
• Lead the Bar Manager in curating an industry-leading small-batch craft cocktail and Tequila list, along with a best-in-class bar and spirits program.
• Partner with FB Experiences and FB Society leaders to imagine new and creative experiences, driving sales both in and out of the Restaurant.
• Craft unique dining experiences through service that is two steps ahead and surrounds guests in rich, sultry, and luxurious comfort.

People Champion
• Hire, train, and retain the best talent in the industry.
• Ensure team members have the knowledge, tools, and resources needed to be successful in their roles.
• Execute the Best First Day orientation and onboarding process for all new team members and managers.
• Create a smooth, comfortable, and luxurious culture that draws potential new team members in and allows them to be their best at what they do.
• Hold the entire team to the highest of standards through fair, consistent coaching, and

feedback.

Leadership Guru
• Develop team to own their Areas of Responsibility (AOR) and set standards of shift performance.
• Oversee all AOR distribution and execution, following up, celebrating wins and redirecting results as needed.
• Lead all manager meetings with content including current restaurant sales and financial results, wins, and opportunities for improvement.
• Hold regular one-on-ones with each manager to review results and progress in relation to their AORs as well as progress towards long term professional goals.
• Grow internal talent in with an 'always ready with the next one' mentality for all positions, supply brand growth with home-grown talent.

Minimum Qualifications

- 3-5+ Years of Restaurant Management Experience in high volume, full-service environment

- Must have a passion for hospitality

- Results driven, trustworthy, and team oriented

- Food Manager Certification

- Bachelor's Degree or Certification in Hospitality or Culinary field is preferred

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