Marriott International

General Manager

Marriott International • $110K — $130K *
Los Angeles, CA 90011In-Person
Hospitality & Recreation
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of experience in hotel operations, preferably in a leadership role
  • Strong background in revenue management, specifically within the hospitality industry
  • Proven ability to manage food and beverage operations, including high-end venues
  • Tech-savvy with experience in operational management systems
  • Excellent communication and interpersonal skills, fostering team-oriented culture

Responsibilities

  • Lead and manage hotel operations effectively to enhance guest satisfaction and financial performance
  • Direct revenue maximization efforts including monitoring market shifts and yield management
  • Develop and implement annual business and marketing plans to guide hotel operations
  • Train and mentor staff to uphold service standards and ensure guest satisfaction
  • Establish and maintain a proactive Staff Services department for employee engagement and compliance

Benefits

  • Opportunity to lead a dynamic and engaging team
  • Involvement in strategic planning and decision-making
  • Autonomy in managing hotel operations under a franchise structure
  • Supportive ownership group that encourages a team-oriented culture
Full Job Description
Job Description

Additional Information: This hotel is owned and operated by an independent franchisee, Azul Hospitality Group. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, "Marriott"). The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.

Job Summary:

Seeking a dynamic, experienced General Manager to lead a 200-room lifestyle hotel in Beverly Hills. Major hotel brand experience helpful. This hotelier needs to be a self-starter, tech savvy and passionate about leading the hotel team to provide excellent service while being very engaged with a supportive and active ownership group. Strong revenue management and food and beverage skills are a must, with hands on leadership of a signature outlet such as Nava Rooftop Bar and Lounge. A commitment to building a positive, team-oriented culture is essential. Come join this winning team if you are an experienced well-rounded hotelier seeking their next career opportunity!

ESSENTIAL RESPONSIBILITIES
  • Lead, through hands-on approach with supervisory and front-line staff, the effective management of the Rooms, Food & Beverage and Engineering functional areas to maximize financial performance while upholding quality standards and maximizing levels of guest satisfaction.
  • Coordinate, direct, and manage the hotel operations to achieve maximum profitability, ensure guest satisfaction, protect the financial assets of the business, and maintain the building.
  • Direct the maximization of room revenue by anticipation of market shifts, development and monitoring of annual business and marketing plans, and participating in appropriate marketing efforts.
  • Measure the effectiveness of marketing plans and yield management efforts to maximize the number of market segments needed and to diversify the sources of revenues.
  • Train and motivate Staff Members to provide services to guests which meet the companies standard of quality.
  • Set quarterly goals for each department and monitor the progress towards achieving these goals.
  • Mobilize supervisory staff to best accomplish day to day objectives.
  • Encourage productivity and promote team spirit throughout the respective departments.
  • Ensure the development of a realistic and attainable strategic business plan that defines operational goals and profitability objectives.
  • Coordinate capital improvement projects to maintain/upgrade quality standards and property image, and to protect assets from neglect, damage or deterioration.
  • Conduct regular staff meetings.
  • Establish and oversee maintenance of a proactive Staff Services department to ensure a productive, participative, and comfortable work environment in which all staff members are valued and treated lawfully and consistently, and to ensure compliance with all local, and federal employment and labor laws and regulations. Directly facilitate open staff member communications to discern grievances and to respond to these grievances in all appropriate manners including redressing those meriting correction.
  • Oversee HR matters including interviewing, hiring, training, assigning work, coaching/counseling, and performance management. Be familiar with all company policies and benefits.
  • Monitor and provide timely feedback, counseling, and performance evaluations to staff.
  • Recruit and help develop property staff.
  • Manage and provide counsel to sales, catering and revenue management staff. Actively participate in sales presentations, property tours and customer meetings.
  • Ensure all payroll costs and other expenses are properly monitored and controlled in accordance with budgets and monthly forecasts.
  • Encourage and maintain open and clear communication, rapport, and cooperation with all internal departments to foster the best possible service to all guests and staff members.
  • Resolve difficult or unusual problems arising with guests. Instill in staff members the commitment to exceed guest expectations.
  • Attend hotel operational meetings, rooms departmental meetings, and staff member related events.
  • Practice safe work habits and ensure safe work practices to avoid injury to self and others.
  • Ensures facility compliance with government and other regulatory laws and guidelines such as OSHA and Cal-OSHA.


SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

  • Assist with any guest inquiry.
  • Follow all company and safety and security policies and procedures.
  • Report maintenance problems, safety hazards, accidents, or injuries.
  • Perform all other duties as assigned by Azul Vice President and corporate staff and ownership.

PHYSICAL DEMANDS
  • Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moder


About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Hospitality & Recreation
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ
MAR
* Ladders Estimates

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