Aramark

General Manager, Facilities Management

Aramark • $88K — $105K *
St. Louis, MO 63129In-Person
Education, Government & Non-Profit
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Facilities Management, Engineering, Business Administration, Construction Management, or a related field; equivalent experience may be considered.
  • 5+ years of progressive facilities management experience.
  • 3+ years of leadership experience managing large teams and complex operations.
  • Experience managing budgets, financial reporting, and operational performance.
  • Strong knowledge of maintenance, custodial, grounds, and building systems operations.
  • Excellent communication, client relationship, and problem-solving skills.
  • Proficiency with Microsoft Office and facility management software systems.

Responsibilities

  • Direct day-to-day operations of facilities across campus buildings and properties.
  • Ensure safe and efficient delivery of facilities services in line with contractual commitments.
  • Develop and implement operational plans that align with campus priorities and long-term facility goals.
  • Monitor performance metrics and service levels to drive continuous improvement.
  • Serve as the primary liaison with university administration and key campus stakeholders.
  • Build relationships with academic departments and other campus partners to enhance service delivery.
  • Manage annual operating budgets and financial performance for facilities services.

Benefits

  • Comprehensive health insurance options.
  • Retirement plans with employer matching.
  • Paid time off and holidays for work-life balance.
  • Professional development opportunities and training.
  • Inclusive workplace with a focus on safety and engagement.
Full Job Description
General Manager, Facilities Management

Requisition #: 681419

Location: St. Louis, MO, US

Career Area: Facilities
Information at a Glance

Job Description

The General Manager, Facilities Management is responsible for providing strategic leadership and operational oversight of facilities services across a higher education campus. This role ensures the delivery of safe, reliable, and cost-effective facility operations while maintaining exceptional client satisfaction and supporting the institution's mission, student experience, and campus community.

The General Manager leads a diverse team responsible for building maintenance, custodial services, grounds management, utilities coordination, sustainability initiatives, vendor management, and capital project support. Success in this role requires strong leadership, financial acumen, customer relationship management, and a commitment to operational excellence.

Job Responsibilities

  • Operations Leadership
    • Direct all day-to-day facilities operations across assigned campus buildings and properties.
    • Ensure facilities services are delivered safely, efficiently, and in accordance with contractual commitments and organizational standards.
    • Develop and implement operational plans that support campus priorities and long-term facility objectives.
    • Monitor performance metrics, service levels, and productivity to drive continuous improvement.
    • Ensure compliance with all regulatory requirements, safety standards, and environmental policies.

    Client & Campus Relationships
    • Serve as the primary liaison with university administration and key campus stakeholders.
    • Build and maintain strong relationships with academic departments, student affairs, housing, athletics, and other campus partners.
    • Address client concerns proactively and develop solutions that enhance service delivery.
    • Participate in campus committees, planning meetings, and strategic initiatives as appropriate.

    Financial Management
    • Manage annual operating budgets and financial performance for the account.
    • Analyze labor, materials, and operational expenses to ensure budget compliance.
    • Identify opportunities for cost savings, operational efficiencies, and process improvements.
    • Support forecasting, capital planning, and budget development activities.
    • Ensure accurate reporting of financial and operational performance metrics.

    Team Leadership
    • Recruit, develop, and retain a high-performing facilities management team.
    • Provide coaching, performance management, and professional development opportunities.
    • Foster a culture of engagement, accountability, safety, and inclusion.
    • Ensure appropriate staffing levels and workforce planning to support operational needs.
    • Lead managers, supervisors, skilled trades personnel, custodial teams, and support staff.

    Safety & Compliance
    • Champion a strong safety culture and ensure adherence to OSHA, local, state, and institutional requirements.
    • Conduct routine audits and inspections to maintain compliance and mitigate risk.
    • Oversee emergency preparedness and response planning.
    • Maintain documentation, certifications, and training records as required.

    Facilities & Asset Management
    • Oversee preventive and corrective maintenance programs.
    • Support capital improvement projects, renovations, and infrastructure upgrades.
    • Manage vendor relationships and service agreements.
    • Collaborate with campus partners on sustainability and energy management initiatives.
    • Utilize CMMS and other technology platforms to monitor performance and asset health.


Qualifications

  • Bachelor's degree in Facilities Management, Engineering, Business Administration, Construction Management, or related field; equivalent experience may be considered.
  • 5+ years of progressive facilities management experience.
  • 3+ years of leadership experience managing large teams and complex operations.
  • Experience managing budgets, financial reporting, and operational performance.
  • Strong knowledge of maintenance, custodial, grounds, and building systems operations.
  • Excellent communication, client relationship, and problem-solving skills.
  • Proficiency with Microsoft Office and facility management software systems.


Education

About Aramark

Aramark provides food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. ARAMARK’s position as a world leader in facility services stems from decades of experience and superior service in the diversified outsourcing industry. From their humble beginnings in 1936 at the helm of Davre Davidson and his peanut vending machines to our place — for the sixth time in nine years — at the top of Fortune magazine’s list of the “World’s Most Admired Companies,” ARAMARK has maintained an unwavering focus on providing world-class experiences, environments, and outcomes for their clients. At ARAMARK, they take care of buildings and infrastructure so that their customers can take care of their core business. They are proud to provide exceptional facility management services for 1,600 companies in 16,000 facilities — about 1.8 billion square feet worldwide. ARAMARK provides comprehensive facility service solutions that enable its clients to maximize safety, productivity, and reliability. Their success is the result of their steadfast commitment to service excellence. They pride themselves on delivering customizable, sustainable solutions in a wide range of facilities by working closely with their clients to achieve mutual goals. Self-performed services, ongoing client communication, performance metrics, and an environment of team learning and development enable us to perform beyond expectations in virtually every client engagement. Whatever the company’s facility needs, ARAMARK is here to consistently exceed the expectations for service excellence with the best people, the most innovative processes, and the latest technologies.

Aramark Careers

Join Aramark's vibrant team today and be part of a company that values innovation, leadership, and diversity. As a global leader in food, facilities, and uniform services, Aramark offers unparalleled job opportunities designed to enhance your professional growth and development. Work You’ll Do At Aramark, we are committed to fostering a culture of growth and innovation. Our team members are at the heart of our operations, providing essential services across various industries. By joining our team, you will collaborate with skilled professionals dedicated to making a meaningful impact every day. Aramark offers a wide range of employment opportunities, from frontline positions to executive roles, each contributing to our mission of delivering experiences that enrich and nourish lives. Whether you are looking for a full-time position or an internship, Aramark provides a path that will advance your career and expand your skills. Leadership and Development Step into a role that challenges you to be your best. Aramark’s leadership is committed to nurturing talents through robust training programs and diversity initiatives that ensure all team members are valued and have the opportunity to succeed. Our leadership training equips you with the tools necessary to lead with confidence and integrity. Innovation at Work Innovation is at the core of Aramark, where we continuously seek cutting-edge solutions to improve our services and operations. Engage in work that pushes the boundaries and leads to transformative outcomes, not just for our company but for the industries we serve. Join Our Team Explore the multitude of job opportunities at Aramark, where your career aspirations can take flight. We are actively hiring creative, curious, and motivated individuals who are ready to contribute to a team that celebrates diversity and is driven by excellence. Internship Programs Kickstart your career with an Aramark internship, where you can apply your classroom knowledge to real-world scenarios. Our internships provide a foundation for learning and development, plus the opportunity to build professional networks that can be pivotal in your career journey. Benefits and Culture Aramark is dedicated to supporting our employees with a comprehensive benefits package that promotes a healthy, fulfilling life both inside and outside of work. Our culture thrives on teamwork, respect, and inclusivity, creating an environment where every employee can thrive. Stay Connected Search open positions that match your skills and interests on the Aramark Jobs portal. We look for passionate, solution-driven team players who are eager to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Aramark. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Aramark. Join Aramark today and be part of a team that is dedicated to excellence and innovation in everything we do. Your future starts here!
Learn more about Aramark
Size
248,300 employees
Market Cap
$10.6 billion
Industry
Hospitality & Recreation
Net Income
-$688.5 million
Founded
1936
5 Year Trend
+2.3%
Revenue
$11.3 billion
NASDAQ
ARMK
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Aramark

More Education, Government & Non-Profit Jobs

Find similar General Manager, Facilities Management jobs:

NationwideSt. Louis, MO