Aramark

General Manager - Facilities - Higher Education

Aramark • $120K — $140K *
Hudson, NH 03051In-Person
Education, Government & Non-Profit
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Facilities Management, Business Administration, Engineering, Construction Management, or related field; equivalent experience may be considered.
  • 7+ years of progressive facilities management experience.
  • 3+ years of leadership experience managing multiple operational departments and teams.
  • Experience in overseeing custodial, maintenance, and grounds operations.
  • Strong knowledge of preventive maintenance programs, building systems, and operational best practices.
  • Proficiency with CMMS, work order management systems, and Microsoft Office applications.

Responsibilities

  • Direct and oversee custodial, grounds, and facility maintenance operations across campus.
  • Develop and implement operational plans that align with institutional goals.
  • Ensure facilities are maintained in a clean, safe, functional, and aesthetic condition.
  • Lead continuous improvement initiatives to enhance efficiency and quality.
  • Monitor quality assurance programs for custodial services and implement corrective actions as needed.
  • Oversee preventive, predictive, and corrective maintenance programs for campus facilities.
  • Build strong partnerships with students, faculty, staff, and campus departments.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • Work/life resources and support.
  • Retirement savings plans such as a 401(k).
  • Paid days off including parental leave and disability coverage.
Full Job Description
Job Description

The General Manager, Facilities provides strategic leadership and operational oversight for all custodial, grounds, and maintenance functions across a college campus. This position is responsible for delivering a safe, clean, attractive, and well-maintained environment that supports the institution's academic mission, student experience, faculty and staff needs, and campus events. The General Manager leads a diverse team of managers, supervisors, and frontline employees while ensuring operational excellence, regulatory compliance, budget accountability, and exceptional customer service.

Job Responsibilities

  • Operational Leadership
    • Direct and oversee all custodial, grounds, and facility maintenance operations across campus.
    • Develop and implement operational plans that align with client expectations and institutional goals.
    • Ensure facilities are maintained in a clean, safe, functional, and aesthetically pleasing condition.
    • Establish performance standards, service level agreements, and operational metrics to monitor effectiveness.
    • Lead continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction.

    Custodial Management
    • Oversee daily custodial services for academic buildings, residence halls, administrative offices, athletic facilities, and common areas.
    • Ensure cleaning programs meet institutional standards and industry best practices.
    • Monitor quality assurance programs and implement corrective actions as needed.
    • Manage staffing, scheduling, and productivity to meet operational requirements.

    Grounds Management
    • Direct campus grounds maintenance activities including landscaping, irrigation, snow removal, turf management, and seasonal beautification projects.
    • Ensure campus grounds support a welcoming and professional appearance year-round.
    • Oversee preventive maintenance and proper utilization of grounds equipment and resources.
    • Coordinate emergency weather response and campus preparedness activities.

    Maintenance and Asset Management
    • Oversee preventive, predictive, and corrective maintenance programs for campus facilities and infrastructure.
    • Ensure timely completion of work orders and maintenance projects.
    • Collaborate with campus leadership on facility improvements, renovations, and capital projects.
    • Monitor facility condition and recommend long-term asset preservation strategies.
    • Maintain compliance with applicable building codes, safety regulations, and environmental standards.

    Financial Management
    • Develop, manage, and monitor departmental budgets.
    • Control labor, equipment, materials, and supply costs while maintaining service quality.
    • Identify opportunities for operational efficiencies and cost savings.
    • Review and approve purchases, contracts, and vendor services.

    Leadership and Talent Development
    • Lead, coach, and develop a team of managers, supervisors, and frontline employees.
    • Foster a culture of accountability, engagement, safety, and customer service.
    • Conduct performance evaluations and support employee development initiatives.
    • Ensure appropriate staffing levels and succession planning.

    Client and Campus Relations
    • Serve as the primary facilities contact for campus administrators and key stakeholders.
    • Build strong partnerships with students, faculty, staff, and campus departments.
    • Respond to service concerns promptly and professionally.
    • Participate in campus meetings, planning initiatives, and special events.

    Safety and Compliance
    • Promote a strong safety culture and ensure compliance with all OSHA, environmental, and institutional requirements.
    • Conduct regular inspections and audits to identify and mitigate risk.
    • Ensure all employees receive required training and certifications.
    • Lead emergency response and business continuity efforts related to facilities operations.


Qualifications

  • Bachelor's degree in Facilities Management, Business Administration, Engineering, Construction Management, or a related field; equivalent experience may be considered.
  • 7+ years of progressive facilities management experience.
  • 3+ years of leadership experience managing multiple operational departments and teams.
  • Experience managing custodial, maintenance, and grounds operations.
  • Strong knowledge of preventive maintenance programs, building systems, and operational best practices.Experience managing budgets, labor forecasting, and financial performance.
  • Strong communication, leadership, and customer service skills.
  • Proficiency with CMMS, work order management systems, and Microsoft Office applications.


Compensation Data

COMPENSATION: The hourly rate or salary range for this position is $120,000 to $140,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Education

About Aramark

Aramark provides food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. ARAMARK’s position as a world leader in facility services stems from decades of experience and superior service in the diversified outsourcing industry. From their humble beginnings in 1936 at the helm of Davre Davidson and his peanut vending machines to our place — for the sixth time in nine years — at the top of Fortune magazine’s list of the “World’s Most Admired Companies,” ARAMARK has maintained an unwavering focus on providing world-class experiences, environments, and outcomes for their clients. At ARAMARK, they take care of buildings and infrastructure so that their customers can take care of their core business. They are proud to provide exceptional facility management services for 1,600 companies in 16,000 facilities — about 1.8 billion square feet worldwide. ARAMARK provides comprehensive facility service solutions that enable its clients to maximize safety, productivity, and reliability. Their success is the result of their steadfast commitment to service excellence. They pride themselves on delivering customizable, sustainable solutions in a wide range of facilities by working closely with their clients to achieve mutual goals. Self-performed services, ongoing client communication, performance metrics, and an environment of team learning and development enable us to perform beyond expectations in virtually every client engagement. Whatever the company’s facility needs, ARAMARK is here to consistently exceed the expectations for service excellence with the best people, the most innovative processes, and the latest technologies.

Aramark Careers

Join Aramark's vibrant team today and be part of a company that values innovation, leadership, and diversity. As a global leader in food, facilities, and uniform services, Aramark offers unparalleled job opportunities designed to enhance your professional growth and development. Work You’ll Do At Aramark, we are committed to fostering a culture of growth and innovation. Our team members are at the heart of our operations, providing essential services across various industries. By joining our team, you will collaborate with skilled professionals dedicated to making a meaningful impact every day. Aramark offers a wide range of employment opportunities, from frontline positions to executive roles, each contributing to our mission of delivering experiences that enrich and nourish lives. Whether you are looking for a full-time position or an internship, Aramark provides a path that will advance your career and expand your skills. Leadership and Development Step into a role that challenges you to be your best. Aramark’s leadership is committed to nurturing talents through robust training programs and diversity initiatives that ensure all team members are valued and have the opportunity to succeed. Our leadership training equips you with the tools necessary to lead with confidence and integrity. Innovation at Work Innovation is at the core of Aramark, where we continuously seek cutting-edge solutions to improve our services and operations. Engage in work that pushes the boundaries and leads to transformative outcomes, not just for our company but for the industries we serve. Join Our Team Explore the multitude of job opportunities at Aramark, where your career aspirations can take flight. We are actively hiring creative, curious, and motivated individuals who are ready to contribute to a team that celebrates diversity and is driven by excellence. Internship Programs Kickstart your career with an Aramark internship, where you can apply your classroom knowledge to real-world scenarios. Our internships provide a foundation for learning and development, plus the opportunity to build professional networks that can be pivotal in your career journey. Benefits and Culture Aramark is dedicated to supporting our employees with a comprehensive benefits package that promotes a healthy, fulfilling life both inside and outside of work. Our culture thrives on teamwork, respect, and inclusivity, creating an environment where every employee can thrive. Stay Connected Search open positions that match your skills and interests on the Aramark Jobs portal. We look for passionate, solution-driven team players who are eager to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Aramark. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Aramark. Join Aramark today and be part of a team that is dedicated to excellence and innovation in everything we do. Your future starts here!
Learn more about Aramark
Size
248,300 employees
Market Cap
$10.6 billion
Industry
Hospitality & Recreation
Net Income
-$688.5 million
Founded
1936
5 Year Trend
+2.3%
Revenue
$11.3 billion
NASDAQ
ARMK
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Aramark

More Education, Government & Non-Profit Jobs

Find similar General Manager - Facilities - Higher Education jobs:

NationwideHudson, NH