CSG International

General Manager

CSG International$90K — $130K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of senior leadership experience in equipment dealerships or related industries
  • Proven experience managing multi-branch operations with full P&L responsibility
  • Strong background in equipment sales, rentals, parts, and service operations
  • Demonstrated ability to lead teams and drive performance across multiple functions
  • Experience managing OEM/dealer relationships
  • Strong commercial, operational, and financial acumen
  • Excellent leadership and communication skills

Responsibilities

  • Provide overall leadership and strategic direction for a multi-location equipment dealership
  • Lead daily operations across sales, rentals, parts, and service departments
  • Drive revenue growth and customer satisfaction across all branches
  • Manage and develop branch leadership teams and department managers
  • Oversee budgeting, forecasting, and financial planning
  • Execute strategies to enhance rental fleet growth and aftermarket performance
  • Maintain relationships with customers, partners, and industry stakeholders

Benefits

  • Opportunities for professional development and mentoring
  • Work in a dynamic and supportive team environment
  • Potential for market expansion and operational enhancement
  • Leadership role with direct impact on business performance
  • Involvement in strategic decision-making for a multi-branch operation
Full Job Description
Position Overview A market-leading equipment dealership is seeking a General Manager to lead its operations in Hawaii across sales, rentals, parts, and service. Reporting directly to the CEO, this individual will assume full responsibility for a multi-branch business serving the construction, infrastructure, agricultural, and industrial sectors. The role will oversee all core business functions with responsibility for operational performance, customer relationships, profitability, and long-term growth. Key Responsibilities Provide overall leadership and strategic direction for a multi-location equipment dealership and rental business. Lead daily operations across equipment sales, rentals, parts, and service departments. Drive revenue growth, profitability, and customer satisfaction across all branches. Manage and develop branch leadership teams and functional department managers. Oversee budgeting, forecasting, financial planning, and overall P&L performance. Develop and execute strategies to support continued rental fleet growth and aftermarket performance. Maintain and strengthen relationships with key customers, OEM partners, suppliers, and industry stakeholders. Support inventory management, logistics coordination, and operational planning across multiple locations. Implement continuous improvement initiatives focused on safety, productivity, and service delivery. Recruit, mentor, and develop leadership talent throughout the organization. Identify opportunities for market expansion, operational enhancement, and additional product line growth. Requirements 7+ years of senior leadership experience within equipment dealerships, industrial distribution, rental, trucking, material handling, power systems, or related industries. Proven experience managing multi-branch operations with full P&L responsibility. Strong background in equipment sales, rentals, parts, service, and aftermarket operations. Demonstrated ability to lead operational teams and drive business performance across multiple functions. Experience working within OEM/dealer distribution environments and managing manufacturer relationships. Strong commercial, operational, and financial acumen. Excellent leadership, communication, and relationship management skills. Bachelor's degree preferred, though equivalent industry leadership experience will also be considered.

About CSG International

CSG International is a provider of software and services that help companies monetize and digitally enable the customer experience. The company's solutions include revenue management, customer experience, and digital monetization. CSG International was founded in 1982 and is headquartered in Greenwood Village, Colorado. The company has operations in North America, Europe, and Asia.
Learn more about CSG International
Size
4,807 employees
Market Cap
$1.7 billion
Industry
Net Income
$58.7 million
5 Year Trend
+6.6%
Revenue
$990.5 million
NASDAQ

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