Associa

General Manager

Associa$90K — $120K *
Miami, FL 33186In-Person
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of progressive experience in luxury community association management
  • Experience in maintenance supervision, recreation management, or project development
  • Bachelor's degree in a relevant field such as property management or HOA management
  • LCAM certification or equivalent industry credentials
  • Understanding of association CC&R's, By-laws, and Articles of Incorporation
  • Knowledge of management practices, maintenance requirements, and financial processes
  • Proficient in Microsoft Office Suite and strong communication skills

Responsibilities

  • Implement Board policies and directives according to the management contract
  • Manage all operations including compliance, budgeting, maintenance, and recreation programs
  • Act as liaison between the Board and legal counsel, as well as advisory committees
  • Provide expertise in community management across various aspects
  • Supervise on-site staff and manage contractor services
  • Collaborate with the Board on strategic initiatives and governance
  • Administer community operations within budget and report significant issues
  • Serve as a communication link between the Board and residents regarding policies and grievances
  • Oversee hiring, training, and performance management of employees
  • Prepare budget estimates and report financial obligations to the Board
  • Analyze financial reports and implement professional recommendations
  • Establish budgetary priorities and supervise expenditure compliance

Benefits

  • Opportunity to work in a prestigious luxury residential community
  • Engagement with a variety of stakeholders including residents and city staff
  • Involvement in strategic decision-making with the Board of Directors
  • Chance to shape community governance and service satisfaction
  • Potential for professional development within a reputable association management firm
Full Job Description
The General Manager will represent Marquis Association Management with the Association Board of Directors at a Luxury Residential in the Downtown Miami area. The General Manager ensure 5 Star Service is provided and fulfills the obligations of the management contract in conjunction with the goals and objectives of the Board of Directors. The role involves significant contact with the Board of Directors, committees, residents, guests, contractors, vendors, outside groups and associations, employees and city staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Implements Board policy and directives within the scope of the management contract.
  • Manages all association operations including Civil Code Compliance, Elections, Budget, Financials, Maintenance, Asset Management and Recreation programs.
  • Works as a liaison between the Board and Legal Counsel. Works as a liaison between the Board and Board Advisory Committees.
  • Provides industry expertise in all areas of community management.
  • Supervises all on-site personnel, and oversees contractors providing service to the community.
  • Works with the Board on strategic initiatives, policy governance and association projects.
  • Administers the various functions of the community within the projected and approved operating budget and advises the Board of Directors of significant operational problems or deviations from the management plan.
  • Acts as liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.
  • Responsible for employee hiring, training, development, and performance management.
  • Prepares schedules and establishes priorities for routine and special work projects.
  • Prepares annual budget estimates for Board action and approval. Reports the monthly financial obligation of the Association and distributes the financial data to the Board of Directors.
  • Analyzes financial reports, coordinates input of professional advisors, implements recommended procedures.
  • Establishes priorities, provides advice to the Board concerning major expenditures.
  • Supervises expenditures to conform with budget guidelines.
  • Establishes budget controls and prepares budget recommendations.


  • Minimum 5-7 years of experience with increasing responsibility in Luxury commmunity association or property management.
  • Previous experience in maintenance supervision, recreation management, project development or real estate related fields helpful.
  • Graduation from an accredited four-year college with major course work in a field related to property management, HOA management or equivalent education and experience required.
  • LCAM and/or other related industry designations required.
  • Knowledge of basic association CC&R's, By-laws and Articles of Incorporation with ability to read, understand and implement said guidelines.
  • Knowledge of accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget and finance.
  • Proficiency in Microsoft Office: Outlook, Word, Excel
    Ability to communicate effectively, both orally and in writing
  • Required to occasionally drive within the community. Valid CA Driver's License and proof of valid auto insurance required.

About Associa

Industry
Founded
1979

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