Job Description Title: Enterprise ServiceNow Senior Director This role may be based in any of our Slalom office locations. What You'll Do Capability Leadership, Growth and Strategy: • Define and execute the strategic vision for the ServiceNow capability globally. • Collaborate with senior leaders to align investments, talent, and go-to-market priorities. • Build and evolve offerings across key modules (e.g., ITSM, CSM, SPM, HRSD, etc.) Client Engagement & Delivery: • Act as a trusted advisor to our clients, understanding their business needs and translating them into actionable ServiceNow solutions • Collaborate with clients to develop long-term relationships and provide exceptional service. • Lead team on some of our most strategic engagements, ensuring quality delivery and supporting team growth and meaningful work Team Leadership: • Manage a team of ServiceNow consultants, architects, and developers. • Inspire, mentor, and guide the team to achieve high performance, continuous improvement, and professional growth. • Collaborate with Talent Acquisition team to set talent strategy and recruit appropriate talent Business Development: • Identify and pursue new client opportunities in collaboration with account and market leaders. • Shape proposals, lead solutioning, and support go-to-market campaigns. • Bring a compelling storytelling ability to communicate ServiceNow's value proposition. Solution Innovation & Quality Assurance: • Oversee solution design to ensure alignment with client goals, ServiceNow best practices, and Slalom standards. • Champion quality, scalability, and long-term client success. • Stay ahead of the curve on ServiceNow product roadmap and ecosystem changes. Operational Leadership: • Manage the team to achieve revenue and utilization goals • Ensure appropriate business rigor for managing pipeline, staffing, project margin What You'll Bring • A minimum of 8 years of consulting experience, with a focus on building capabilities, client engagement, client delivery, business development, account management and partner alliance management • Deep domain expertise in ServiceNow and proven track record of leading ServiceNow implementation projects. • Ability to support a practice vision and work with practice leaders and experts to build a viable solution for the client's needs. • Experience managing a consulting practice to successful business metrics. • Experience managing and navigating the ServiceNow partner ecosystem. • Active ServiceNow certifications (e.g., CIS, CSA, etc.) required. • Strong leadership skills with the ability to inspire and lead a team. • Strategic thinking with a bias for action and outcomes. • Demonstrated ability to grow teams, develop talent, and lead distributed workforces. • Proven track record of client/employee satisfaction • Ability to think strategically and solve complex business problems. • Strong executive presence and client advisory skills. • Proven leadership of ServiceNow engagements across multiple modules. • A demonstrated commitment to continuous learning and professional growth. • Willingness to travel up to 50% Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: East Bay, San Francisco, Silicon Valley: *Senior Director: 273,000-305,000 San Diego, Los Angeles, Orange County, Seattle, Boston, Houston, New Jersey, New York City, Washington DC, Westchester: * Senior Director: 260,000-295,000 All other locations: *Senior Director: 250,000-275,000 In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. We will accept applicants until October 2, 2026, or until the position is filled. We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: [redacted]. Please note, this recipient is not able to support recruitment inquiries beyond this purpose.