Foundry Customer Engineer

Samsung Electronics Co., Ltd.$106K — $206K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in semiconductor operations and supply chain management.
  • Strong attention to detail with excellent customer communication skills.
  • Preferred knowledge of semiconductor processing and packaging technologies.
  • Skilled in troubleshooting and negotiating to resolve operational issues with customers.
  • Experience working in the Asia-Pacific region is desirable.
  • Proficient in Microsoft PowerPoint and Excel.
  • Background with major semiconductor foundries or Integrated Device Manufacturers is preferred.
  • Experience in project management is advantageous.

Responsibilities

  • Manage 14nm FinFET production from NPI to full scale in the Samsung Austin Fab.
  • Collaborate with engineering and business teams to align NPI activities with customer requirements.
  • Oversee NPI progress and maintain clear communication regarding status and logistics with customers.
  • Control foundry processes and manage process change documentation.
  • Support production ramp-up while enhancing yield and quality in collaboration with customers and the factory.
  • Monitor key customer performance indicators and implement corrective actions as needed.
  • Drive improvements in foundry engineering services and systems.
  • Facilitate technical meetings with customers and internal teams.

Benefits

  • Medical, dental, and vision insurance.
  • Life insurance with 401(k) matching and immediate vesting.
  • Onsite café(s) and workout facilities.
  • Paid maternity and paternity leave.
  • Comprehensive paid time off including personal and holiday leaves.
  • Wellness incentives.
Full Job Description
Position Summary

The foundry customer engineer will manage the key customer 14nm FinFET production. This position requires attention to details and work with both customer and Fab seamlessly from NPI (new product introduction) to production. The individual will act as the account liaison with the customer and all relevant functional teams at Samsung, leading cross-functional teams to achieve NPI and production milestones in order to accomplish company business goals.

Role and Responsibilities

Here's What You'll Be Responsible For:
  • Resides in Samsung Austin Fab to manage 14nm from NPI to production with customer and Fab team.
  • Partners with engineering and business groups to ensure new product introduction (NPI) activities are meeting customer schedule and technical requirements.
  • Stays on top of NPI progress and manages the communication with customer on the status of NPIs and logistics. It requires attention to details.
  • Manages foundry process control and process change documents.
  • Works with customer and factory in supporting production ramp, yield, and quality improvement.
  • Monitors factory performance on key customer indicators and initiates corrective action programs as needed with factor counterparts.
  • Contributes to the foundry engineering services and systems improvement.
  • Manages customer technical meetings and internal meetings.
  • Occasional travel to enhance internal or external communication.


Skills and Qualifications

Here's what you'll need:
  • 5+ years of experience in Semiconductor operations, packaging and supply chain management highly preferred.
  • Attention to details and strong customer communication skills required.
  • Knowledge of semiconductor process and packaging & testing technologies is highly preferred.
  • Strong troubleshooting and negotiating skills are preferred to resolve operational issues with customers.
  • International Asia-Pacific experience preferred.
  • Microsoft PowerPoint, Excel etc.
  • Previous work experience with major semiconductor foundry or Integrated Device Manufacturer companies preferred.
  • Previous project management experiences are preferred.


The current base salary range for this role is between $106,000 - $206,000. Individual base pay rates will depend on factors including duties, work location, education, skills, qualifications and experience. Total compensation for this position will include a competitive benefits package and may include participation in company incentive compensation programs, which are based on factors to include organizational and individual performance.

Total Rewards
At Samsung Austin Semiconductor, base pay is just one part of our total compensation package. The base compensation for this role will depend on education, experience, skills, and location.

We offer a comprehensive benefits package, including:
  • Medical, dental, and vision insurance
  • Life insurance and 401(k) matching with immediate vesting
  • Onsite café(s) and workout facilities
  • Paid maternity and paternity leave
  • Paid time off (PTO) + 2 personal holidays and 10 regular holidays
  • Wellness incentives and MORE

Eligible full-time employees (salaried or hourly) may also receive MBO bonuses based on company, division, and individual performance.

All positions at Samsung Austin Semiconductor are full-time on-site.

About Samsung Electronics Co., Ltd.

Samsung Electronics Co., Ltd. Careers

There has never been a better time to join the global team of Samsung Electronics Co., Ltd. professionals—the leading force in innovation and technology in the electronics industry.

Work You’ll Do

Join Samsung Electronics Co., Ltd.'s top-tier team to assist some of the most well-known global enterprises in mastering their technological and digital transformation journeys. Transform businesses and entire sectors with the brightest minds at Samsung, leveraging a unique position in the marketplace at the crossroads of technology, industry expertise, and digital innovation. Engage with a worldwide team of business and technology advisors to help clients navigate their journey through cutting-edge technological advancements. Collaborate with a vast network of professionals dedicated to upholding Samsung's reputation as a leader in the electronics and technology sector.

Introducing the Samsung Innovation Team

The team is crafting a market-leading strategy to assist some of the world's most renowned companies in mastering their digital transformation journeys with Samsung’s cutting-edge technology.

Do Innovative Work

Join one of the largest pools of technology experts globally, driving innovation and industry leadership at the intersection of technology and digital transformation.

Drive Innovative Solutions

Deliver targeted solutions through a depth and breadth of consulting experience and innovation that is unparalleled in the electronics industry.

Be Part of a Great Team

Work on a wide range of technology projects and harness the capabilities, global scale, and joint solution development that only Samsung can offer.

Future-proof Your Career

Advance your career as far as your ambition can take you with limitless opportunities for growth, supported by unmatched training, development, and certification programs.

Explore

Discover how Samsung is leading the way in technological advancements and how these innovations are integral to the digital ecosystem.

The Samsung Leadership and Innovation Alliance

The combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Samsung for new strategies and solutions to drive innovation and growth in the digital era.

Stay Connected

Join the Team

Search for open positions that match your skills and interests. Samsung seeks passionate, curious, creative, and solution-driven team players. SEARCH SAMSUNG JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Samsung.

READ CAREERS BLOG

Job Alert Emails

Personalize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await in a career at Samsung Electronics Co., Ltd.
Learn more about Samsung Electronics Co., Ltd.

Similar Jobs

More Jobs at Samsung Electronics Co., Ltd.

More Manufacturing & Automotive Jobs

Find similar Foundry Customer Engineer jobs: