Founding Operator

Clera

$125K — $175K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-4 years of experience in fast-paced environments like startups or consulting, proving high output and ownership.
  • Hands-on outbound sales experience in healthcare AI or enterprise RCM contexts.
  • Experience in candidate sourcing, managing interview pipelines, and closing hires.
  • Ability to manage vendor relationships and maintain internal tools.
  • Strong communication skills with C-suite executives and diverse stakeholders.
  • Must be based in San Francisco or willing to relocate; US work eligibility required.

Responsibilities

  • Research and connect with prospects in healthcare AI and RCM; manage sales pipeline.
  • Source and recruit candidates for technical and business positions.
  • Plan and manage events within the SF healthcare AI community; represent the company at conferences.
  • Develop marketing strategies and produce content for healthcare buyers.
  • Act as first point of contact for customer support; escalate technical issues appropriately.
  • Oversee vendor relationships and ensure smooth internal operations.

Benefits

  • Early-stage equity as a founding team member.
  • In-person role based in San Francisco, CA.
Full Job Description
About the Role

As Founding Operator, you'll work directly with the CEO to build and scale every non-engineering function of the company - from sales and recruiting to customer success, marketing, and events. This is a ground-floor opportunity for someone who thrives on ownership, context-switching, and building things from scratch in a fast-moving environment.
What You'll Do
  • Sales & Pipeline: Research prospects, run outbound sequences, book discovery calls, and support full deal cycles with healthcare AI companies and enterprise revenue cycle management (RCM) firms.
  • Recruiting: Source candidates, manage hiring pipelines, coordinate interviews, and help close new hires across technical and business roles.
  • Events & Community: Plan and execute networking dinners, meetups, and other events within the SF healthcare AI ecosystem; represent the company at industry conferences.
  • Marketing & Content: Shape positioning, draft outbound messaging, manage social media presence, and help produce content targeted at healthcare operators and buyers.
  • Customer Success: Act as first-line support - triage customer issues, escalate to engineering when needed, and ensure customers feel well taken care of.
  • Operations: Manage vendors and internal tooling, maintain process documentation, and keep the business running smoothly as we scale.
What We're Looking For

Required:
  • 1-4 years of experience in a high-performance environment - startups, consulting, banking, or similar - with a track record of high output and end-to-end ownership.
  • Hands-on experience with outbound sales: researching prospects, running outreach sequences, booking discovery calls, and supporting deal cycles (ideally in healthcare AI or enterprise RCM contexts).
  • Experience sourcing candidates, managing interview pipelines, coordinating interviews, and helping close hires.
  • Comfort managing vendors, maintaining internal tooling, and documenting processes.
  • Strong stakeholder communication skills - able to build rapport with C-suite executives, investors, and engineers alike.
  • Based in San Francisco or willing to relocate; must be eligible to work in the US (visa sponsorship is not available).

Nice to Have:
  • Experience in healthcare, health tech, or selling to healthcare buyers; exposure to revenue cycle management or healthcare operations.
  • Prior seed- or Series A-stage startup experience.
  • Technical background or comfort with developer tools - able to speak the language of engineers.
  • Familiarity with outbound sales platforms such as Apollo or Clay.
Compensation & Benefits
  • Salary: $125,000 - $175,000 USD annually, depending on experience.
  • Early-stage equity commensurate with a founding-team business hire.
  • In-person role in San Francisco, CA.
Location

This is a fully on-site role in San Francisco, CA. Candidates must be based in SF or willing to relocate. Visa sponsorship is not available.

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