Founding GTM

Clera

• $150K — $250K *
San Francisco, CA 94112In-Person
Enterprise Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 1-5 years of experience in GTM, sales, or commercial roles, preferably at early-stage B2B SaaS or AI startups.
  • Strong commercial instincts for identifying, qualifying, and closing deals.
  • High personal standards and relentless drive for success.
  • Ability to operate autonomously without hands-on management.
  • Excellent written and verbal communication skills.
  • Genuine interest in AI and customer experience innovation.

Responsibilities

  • Own and build the GTM function alongside the founding team.
  • Drive pipeline generation via outbound efforts, partnerships, and inbound optimization.
  • Manage full-cycle sales processes targeting fast-growing software and AI-native companies.
  • Define and refine the Ideal Customer Profile (ICP), messaging, and sales playbook.
  • Collaborate with the product team to provide customer and prospect feedback for product development.
  • Experiment across channels to discover scalable growth strategies.
  • Assist in hiring and building the GTM team as the company grows.

Benefits

  • Meaningful equity in the early-stage company.
  • Comprehensive benefits package.
  • Opportunity to work directly with founders and shape the company's direction.
Full Job Description
About the Role

This is a rare opportunity to be the first GTM hire at a fast-growing, early-stage AI startup reshaping how software companies handle customer support. You'll work directly with the founders to build the go-to-market motion from the ground up - owning everything from outbound and pipeline generation to deals and revenue strategy. If you're excited about AI, thrive in ambiguous environments, and have a proven commercial instinct, this role is for you.
What You'll Do
  • Own and build the GTM function from scratch alongside the founding team.
  • Drive pipeline generation through outbound, partnerships, and inbound optimization.
  • Run full-cycle sales processes - from first contact through close - targeting fast-growing software and AI-native companies.
  • Define and iterate on our ICP, messaging, and sales playbook.
  • Work closely with the product team to relay customer and prospect feedback that shapes the roadmap.
  • Experiment rapidly across channels and tactics to find repeatable, scalable growth motions.
  • Help hire and eventually build out the GTM team as we scale.
What We're Looking For

Required:
  • 1-5 years of experience in a GTM, sales, or commercial role - ideally at an early-stage B2B SaaS or AI startup.
  • Strong commercial instincts: you know how to find, qualify, and close deals.
  • High standards for your own work and a relentless drive to win.
  • Comfortable operating with significant autonomy and zero hand-holding.
  • Excellent written and verbal communication skills.
  • Genuine excitement about AI and the future of customer experience.

Nice to Have:
  • Prior experience at a competitor or adjacent company in the AI support or CX automation space.
  • Familiarity with selling to CX, Support, or Product teams at software companies.
  • Experience as an early or founding GTM hire at a startup.
Compensation & Benefits
  • Salary: $150,000 - $250,000 USD annually (depending on experience)
  • Meaningful early-stage equity
  • Comprehensive benefits package
Location

This role is on-site in San Francisco, CA. We believe in working together in person, especially at this stage of the company.

Visa sponsorship is not available for this role.
* Ladders Estimates

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