About the RoleA fast-growing, Y Combinator-backed startup is building AI agents for the short-haul trucking and industrial logistics space - a massive market that still largely runs on spreadsheets and manual planning. With strong month-over-month revenue growth and a rapidly expanding US customer base, the team is hiring its
first technical hire on the ground in the US: a Founding Forward Deployed Engineer who will own the full technical success of US customers from day one.
This is a high-impact, front-line role at the intersection of engineering, customer success, and product. You'll be the technical face of the company to US customers - embedded in their operations, solving real problems, and feeding critical insights back to the core product team.
What You'll Do- Own end-to-end technical deployments for US customers, from onboarding through to long-term success
- Integrate the AI scheduling platform with customers' existing job management systems, GPS tools, and operational workflows
- Act as the primary technical point of contact for US customers, diagnosing and resolving issues quickly
- Work closely with the product and engineering teams to translate customer feedback and field learnings into product improvements
- Build repeatable deployment playbooks, integration patterns, and technical documentation to scale the US go-to-market motion
- Identify and surface expansion opportunities within existing accounts
- Travel to customer sites as needed to support hands-on deployments and build strong relationships with operations and planning teams
What We're Looking ForRequired- 3-10+ years of experience in a forward deployed engineering, solutions engineering, technical customer success, or similar customer-facing technical role
- Strong software engineering fundamentals - comfortable reading, writing, and debugging code across a modern stack
- Experience integrating SaaS products with third-party systems (APIs, webhooks, data pipelines, etc.)
- Excellent communication skills - able to translate complex technical concepts for non-technical operations teams
- Self-starter mentality with the ability to operate independently in an early-stage, fast-moving environment
- Based in or willing to relocate to Austin, TX
Nice to Have- Background in logistics, fleet management, waste management, or industrial operations
- Experience at an early-stage startup or as a first/founding hire in a technical go-to-market role
- Familiarity with AI/ML-powered products or route optimization tools
- Experience working with GPS telematics or job management platforms
Compensation & Benefits- Salary: $110,000 - $135,000 USD annually
- Founding-team equity participation
- High-ownership role with direct influence on product, culture, and US market strategy
Visa sponsorship is not available for this role.
LocationThis is an
on-site role based in Austin, TX. Some travel to customer sites across the US should be expected.
