Forward Deployed Product ManagerAbout the RoleDoss's FD team is the core engine of how we deliver value to customers. As a Forward Deployed Product Manager, you sit at the intersection of product, operations, data, and client partnership -- responsible for translating complex business problems into working solutions on the Doss ERP platform. Every deployment looks different. That's the job.
This role is for someone who thrives in ambiguity, moves fast, and brings genuine intellectual curiosity to hard operational problems. You'll work directly with client leadership, embed in their workflows, and own the implementation lifecycle from discovery through go-live. You'll also leverage AI tooling natively -- not as a novelty, but as a core part of how you work.
What You'll Do- Lead end-to-end ERP implementation lifecycles across upper mid-market and enterprise clients -- discovery, product design, configuration, UAT, and go-live
- Conduct deep cross-functional dives across client organizations to map business processes, surface requirements, and identify the right solution architecture
- Translate complex operational and financial workflows (flow of goods, information, and money) into data models, product configurations, and integrations on the Doss platform
- Build new product capabilities within Doss to support enterprise-scale deployments -- you're not just configuring, you're extending the platform
- Collaborate with technical teams on integrations and data migrations; you can speak their language
- Own client relationships at the operator and director level; support senior-led executive relationships and escalations
- Drive retention and expansion by turning successful implementations into client advocacy
- Use AI tooling actively and fluently across your workflow -- from process mapping to documentation to analysis -- and contribute to automation initiatives that improve how the team delivers
What We're Looking For- 4-6 years in consulting, technical program management, product operations, or implementation at a technology company; ERP experience is a plus but not required
- A systems thinker who can traverse interconnected people, process, and technology problems -- untangle them, and put them back together with clarity
- High-intensity by genuine preference -- you've operated in fast-moving environments (startups, consulting, finance) and that's where you do your best work
- Technical from first principles -- you can work through hard engineering and logic problems intuitively, not by memorization
- Strong analytical mindset; SQL experience is a plus
- Fluent with AI tools and excited about applying them to real operational problems -- this isn't optional at Doss
- Executive presence and communication skills that hold up in client-facing environments at the director level and above
What You'll Get- Competitive salary + meaningful equity
- 100% Coverage for individuals Premium medical, dental & vision coverage
- 401(k), immediate eligibility
- Lunch in-office 5 days/week (and dinner when needed)
- Flexible/unlimited PTO
- Commuter (BART/MUNI/CalTrain) and equipment stipends
- Wellness & Fitness stipend
- Generous parental leave
- Relocation assistance available
- In-office culture in San Francisco
