As our Forward Deployed Process Specialist, you will help translate defined business requirements into implementation artifacts and draft future-state process flows and configuration documentation. Every day you will partner with Process Engineers and cross functional teams to support end to end delivery of assigned use cases. To thrive in this role, you must have strong critical thinking and solution design skills.
Here's what you will experience working as a Forward Deployed Process Specialist:- Support current-state assessments by gathering SOPs, documenting workflows, and assisting with process mapping.
- Support senior consultants in preparing implementation plans, stakeholder updates, and deployment materials.
- Assist with development of end-user training materials and change management support to drive adoption.
- Maintain implementation trackers, issue logs, and supporting documentation during go-live and stabilization.
- Support KPI and SLA tracking by maintaining reporting artifacts and escalating issues for resolution.
- Participate in post implementation reviews and continuous improvement activities.
- Work Environment: On-Site or Remote, depending on assignment, potentially up to 75% travel.
Required Skills: - Minimum of 3 years of experience in consulting, healthcare operations, enterprise software, or implementation support.
- Strong problem-solving and solution design skills.
- Ability to translate operational needs into executable delivery plans.
- Stakeholder engagement and cross functional collaboration.
- Comfort working with data, metrics, and AI-enabled tools.
For this US-based position, the base pay range is $50,461.00 - $142,643.10 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 10.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
To learn more, visit: R1RCM.com
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