Location: New York, NY
Work Model: In-office
Industry: AI SaaS for home care operations
Compensation: $160K-$200K base
The OpportunityAs a Forward Deployed Engineer, you will be 100% customer-facing and responsible for translating client workflows into a fully configured platform deployment. Working directly with stakeholders like CTOs, COOs, and operations leads, you will get into the codebase to build custom integrations and tooling, set up agent configurations and monitoring, and help size up the unit economics that inform pricing. You will also assess net-new integrations and products, building prototypes to prove out value.
This is a chance to help build a brand-new function from the ground up, with a clear growth path from FDE to Senior FDE to FDE Lead, whether you want to stay a high-performing IC or move into management over time.
Responsibilities- Own customer deployments end to end as the primary technical point of contact
- Translate client workflows into platform setup and configuration
- Build custom integrations, tooling, and agent configurations in the codebase
- Set up monitoring and checks and balances for deployments
- Help size unit economics and inform pricing
- Assess and prototype net-new integrations and products
Requirements- 1-3 years of relevant experience in a corporate environment
- Comfortable working in a codebase and familiar with APIs and their scopes
- Semi-technical: able to build additional tools and configurations (no CS degree required, but a real understanding of how systems and code work)
- Strong customer-facing presence, including comfort with C-suite stakeholders
- Willing to travel roughly 5-30% and to work hard in a founding-team, seed-stage environment
- Bonus: background as a solutions engineer, solutions architect, technical consultant, or in a technically-leaning deployment/implementation role; experience with AI-enabled workflows and vibe coding
