About the RoleAs a Forward Deployed Engineer, you'll be the technical owner of our most important agents. You'll embed deeply with customers, translate business workflows into production grade AI agents, and manage the customer relationship and roadmap.
Responsibilities- Build, configure, and launch AI agents on Kastle's platform to handle real borrower workflows
- Write production-grade backend and full-stack code (Python, Java, TypeScript) to integrate with loan servicing systems, data sources, and telephony platforms.
- Own the full agent development life cycle: prototype quickly, set up CI/CD, monitor live usage, iterate to targets, and document best practices to speed up future projects.
- Scope ambiguous customer asks, prototype quickly, and iterate into stable deployments.
- Act as the technical face of Kastle in key accounts, building trust through speed, empathy, and impact.
- Feed customer learnings back into the core product, influencing roadmap and reusable tooling.
What We're Looking For- At-least 2 years of engineering experience, and 1 year of customer facing experience.
- Proficiency in Python, Java, or similar; comfortable building APIs and backend systems.
- Bias toward outcomes: you care more about unblocking customers and delivering value than perfect abstractions.
- Strong work ethic; very high attention to detail; can own a project end-to-end with limited or no guidance.
- Customer-centric: confident working directly with business leaders as well as engineers.
Nice to Have- Previous customer-facing engineering role (forward deployed, solutions engineer, etc.).
Interview Process- 15 min interview with our Talent Lead to learn more about the role
- 1 hour live coding interview with CTO/Founding Engineer
- 1 hour AI agent design interview with CTO
- 1 day onsite at HQ
Other Perks and Benefits- Free MLO training and support
- Robust medical, vision, & dental coverage
- 401(K) plan offering
- Paid Company Meals
- Company offsites to get to know the team
