Anticipated End Date:
2026-07-31
Position Title:
Forecast & Analysis Consultant
Job Description:
Forecast & Analysis Consultant
Location: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The Forecast & Analysis Consultant is responsible for coordinating and managing all reporting, analysis and forecasting processes. The Forecasting & Analysis Consultant is responsible for developing and maintaining a 6 36-month demand and workforce forecasts for FEP operations. This role partners closely with the Workforce Management (WFM) team, Operations, Comprehensive Health Management, and the Data & Reporting Analytics team to provide forward-looking insights that enable proactive staffing, budgeting, and capacity planning. Build predictive and scenario-based models to assess demand variability and risk.
How you will make an impact:
- Monitors forecast accuracy and continuously refine models using variance analysis.
- Translates volume forecasts into headcount, FTE, and skill-mix requirements.
- Partners within WFM to align long-range forecasts with short-term scheduling and intraday management.
- Supports hiring, backfill, cross-training, and redeployment strategies.
- Responsible for coordinating and managing all WFM analysis and forecasting processes. (took out reporting)
- Assures quality and integrity of the data collected and data insights shared with the business. (Eliminated the word reported)
- Provides expertise to lower-level consultants on the analysis of business needs to determine optimal meansof meeting those needs.
- Provides data-driven insights to inform strategic initiatives, growth planning, and operational changes.
- Quantifies workforce impacts of new programs, regulatory changes, or benefit design shifts.
- Manages ROI Analysis of initiatives impacting workflow and productivity
- Presents forecasts, assumptions, and risks to operational and executive leadership.
- Creates clear, executive-level summaries and consults on dashboard development (took out develop dashboards)
- Serves as liaison for the FEP WFM forecast processes and the annual operating plan. (took out enrollment)
- Ensures that forecasting methodologies are aligned with business targets and operating plans are consistent with corporate objectives.
Minimum Requirements:
Requires BA/BS degree in business or related field; a minimum of 5 years of progressively responsible experience in data collection, analysis and reporting; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
- Experience with Workforce management tools (e.g., NICE, Verint, Aspect, or similar), BI tools(Power BI, Tableau)
- SQL, Python, or R preferred
- Knowledge of the health care industry preferred
Job Level:
Non-Management Exempt
Workshift:
Job Family:
RDA > Reporting & Data Analysis
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words 6 the job is posted until 3/13, not through 3/13.
