LodgeWorks is actively hiring for a Food & Beverage DirectorJob overviewThe Food & Beverage Director is a member of the management team and is critical in creating memorable experiences for guests while driving profitability in the Food and Beverage Operations. This position has direct bottom-line responsibility for all operations and guest satisfaction indices.
Responsibilities include but are not limited to managing and supervising the Food & Beverage department, facilities, kitchen and its employees in a safe and cost-effective manner; ensuring the sanitation and cleanliness of the kitchen and food preparation areas; ensuring safe food handling and service practices; working closely with the sales staff to service meeting rooms, catering and banquet needs; effectively managing the day-to-day operations, including staffing, training, budgeting and forecasting; and ensuring quality, consistency and creativity at the highest levels, while maximizing the operation's personnel and resources.
Your day-to-day- Ensure total guest satisfaction and the finest quality of food and beverage.
- Supervise and coordinate employee responsibilities to ensure that the restaurant is running efficiently and profitably.
- Assist with all performance reviews and monthly one-on-ones.
- Address and resolve guest and employee concerns.
- Possess in-depth knowledge of all food and beverage menus.
- Ensure that the department is staffed sufficiently for each meal period.
- Maintain P&L authority over the assigned location and department.
- Manage the reservation system, flow of service, staff scheduling, schedule adjustments and attendance notices.
- Identify talent both internally and externally; interview, hire, train and onboard new associates, with the intention of finding future leaders.
- Implement effective controls of food, beverage and labor costs among all sub-departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue.
- Monitor and control food and beverage inventories.
- Manage food preparation.
- Develop and manage the annual food and beverage budget.
- Monitor and approve payroll/tips on a weekly/biweekly basis and ensure accuracy.
- Ensure compliance with health, safety, sanitation and alcohol awareness standards.
- Ensure that restaurant equipment is properly maintained and safely operated.
- Perform and understand managerial functions with POS system; is ultimately responsible for all cash handling and accountability.
- Ensure that the venue is compliant with all federal, state and local laws and regulations, as well as company policies.
- Communicate clearly and concisely with heart-of-house employees during service.
- Attend, lead and participate in any training sessions, departmental meetings and pre-service meetings.
- Ensure the completion of all opening and closing procedures by FOH employees.
- Develop and implement guidelines and control procedures for purchasing and receiving.
- Work with the General Manager on capital expenditure requests for the department.
- Work as part of the team and provide support to all fellow team members.
- Assist in any other task or duties as requested by management.
Who you are- A team player with a heart for hospitality.
- Entrepreneurial at heart and innovative in mind.
- A long-term thinker.
- Customer-focused, with guests, clients and employees at the forefront of your thinking.
- Nimble and able to adapt to change quickly.
- Committed to sharing and togetherness and value the family mindset of our organization.
- Aware that a good reputation is a huge asset to a hotel and committed to being a representative of that great reputation.
- An excellent communicator.
- Possesses in-depth knowledge of operational systems, including payroll, inventory and purchasing.
- Naturally curious and value listening to solve problems.
- Comfortable following directions, guidelines and work objectives.
- Capable of exerting up to 60 pounds of force occasionally.
- Capable of standing for an entire shift or for an extended amount of time.
- Capable of reaching overhead, utilizing both hands, leaning over, stooping and kneeling.
- A plus: Practiced, with two years' related experience in hospitality or a service industry.
- A must: Eager to be part of a great work culture and team.
BenefitsWe are proud to offer competitive wages and the following benefits for full-time employees:
- PTO
- Hotel and restaurant discounts available at select LodgeWorks properties
- Health, vision and dental benefits
- 401(k) plans with matching contributions
- Paid holidays
- Short-term and long-term disability (company sponsored)
- Referral bonuses
- Flexible spending accounts
