UCLA Health

Float Practice Manager - Ambulatory Float Team

UCLA Health$70K — $145K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field or equivalent experience.
  • 2+ years in a hospital or clinical setting with supervisory experience.
  • Ability to produce clear and concise reports and correspondence for various audiences.
  • Proficiency in Microsoft Office Suite, especially Word, Excel, and PowerPoint.
  • Knowledge of research-oriented patient care systems and university policies.
  • Strong attention to detail and organizational skills.
  • Ability to adapt to a fast-paced environment with changing priorities.

Responsibilities

  • Supervise and coordinate daily operations of front and back office staff.
  • Ensure compliance with patient protocols and operational policies.
  • Encourage teamwork and facilitate conflict resolution among staff.
  • Recruit and train staff to maintain a qualified medical team.
  • Assist in personnel matters, including grievance resolutions with the Director.
  • Provide administrative support during staff absences to ensure minimal disruption.
  • Implement initiatives to improve clinic quality of care and patient access.

Benefits

  • Opportunity for professional growth within a well-established healthcare setting.
  • Access to comprehensive training programs for staff development.
  • Supportive team environment focusing on constructive feedback.
  • Engagement with diverse clinical departments and specialties.
  • Potential involvement in significant operational projects through the health system.
Full Job Description
General Information

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Work Location: Los Angeles, CA, USA

Onsite or Remote

Fully On-Site

Work Schedule

Monday-Friday, 8am-5pm

Posted Date

04/17/2026

Salary Range: $70900 - 145200 Annually

Employment Type

2 - Staff: Career

Duration

Indefinite

Job #

30264

Primary Duties and Responsibilities

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Under the supervision of the Director of Ambulatory Services, you will serve as the Float Practice Manager providing oversight and support to various Ambulatory Sites. You will provide supervision to clinical FTE's within various Departments and Specialties. Oversee Projects as needed, provide bridge support during clinical re-designs, and provide Managerial support for newly established Ambulatory Sites.

You will establish and maintain effective relationships and communicate effectively with faculty, staff, administrators, students, and the public in a variety of complex, sometimes sensitive issues. Supervise the medical front and back office staff and coordinate clinical services. Provide daily administrative and operational oversight and physical space management.
  • Supervise the Front and back office staff by assigning work appropriately and ensuring all patient protocols, policies and procedures are being followed. Handle daily office Operations
  • Assure adequate coverage during staff absences to guarantee minimal disruption of patient service activities.
  • Encourage cooperation, teamwork and facilitate constructive conflict resolution.
  • Motivate staff and establish departmental goals. Plan, prioritize and use effective time management.
  • Recruit, train and maintain a qualified medical front and back office staff to meet the needs of the medical practice.
  • With the Director represent the practice in any personnel matters that reach the grievance level.
  • Serve as back-up in the absence of the Ambulatory MSO
  • Assure adequate coverage during staff absences to guarantee minimal disruption of reception/patient services activities.
  • Make recommendations to the Manager, Director Ambulatory Operations regarding staff merit increases and special awards, considering formal evaluation procedures and financial implications.
  • Maintain compliance with Department and University policies and procedures for staff personnel concerns and regulatory compliance adherence. Perform daily rounding and maintain records.
  • Supporting initiatives to increase the quality of care in the clinic as well as patient access to care.
  • Provide real-time coaching and feedback to staff. Provide an extra layer of support for all team members

Salary range: 64,800-137,600 Annual

Job Qualifications

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Required:

  • Bachelor's degree in related area and/or equivalent combination of experience/training
  • 2+ years working within a hospital or clinical setting. Supervisory experience required.
  • Ability to write analytical and administrative reports and correspondence, which are clear, concise, logical and appropriate for a variety of audiences
  • Intermediate skills with Microsoft Office Suite (particularly Word, Excel, and PowerPoint).
  • Working knowledge of research-oriented patient care systems
  • Working knowledge of University policies and procedures to appropriately manage risk management and personnel
  • Strong attention to detail and thoroughness in work product
  • Strong analytical, problem solving, critical thinking, and organizational skills
  • Ability to handle ambiguity in a fast-paced environment with multiple concurrent tasks and changing priorities
  • Work with Ambulatory Nursing, Safety, Security, Skills Management Team, HR, and others on training all employees on necessary skills for role
  • Demonstrate the ability to be flexible, adaptable, accessible, and team-oriented.
  • Systematic way to optimize efficiency and minimize duplication effort
  • Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar


Preferred:
  • Minimum 1 year experience within a clinical supervisory role desired


About UCLA Health

UCLA Health is a world-renowned academic medical center located in Los Angeles, California. It comprises four hospitals, including Ronald Reagan UCLA Medical Center, and more than 200 primary and specialty care clinics. UCLA Health is affiliated with the David Geffen School of Medicine at UCLA and is consistently ranked among the top hospitals in the United States. The health system employs over 20,000 people and serves as a major center for patient care, medical education, and research.
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