Marriott International

FLEX Sr. Manager, CoBrand Card Capability Support

Marriott International$100K — $130K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 5+ years of relevant experience
  • 2+ years in project management related to digital or backend systems
  • 2+ years managing business and technical requirements
  • Experience in leading cross-functional teams (preferred)
  • Experience in quality assurance for digital projects (preferred)
  • Exposure to highly regulated industries like financial services or healthcare (preferred)

Responsibilities

  • Oversee development and testing processes to meet business requirements and compliance standards
  • Ensure alignment of all tech and digital builds with business requirements before project completion
  • Accountable for partner teams delivering compliant backend and frontend solutions
  • Drive cross-functional collaboration to achieve project milestones and integration of needs
  • Document use cases for comprehensive end-to-end testing
  • Manage end-to-end testing to validate 100% of business requirements
  • Prepare and present documentation for internal and bank-facing reviews

Benefits

  • Hybrid work environment
  • Career growth opportunities within the world's largest hotel company
  • Involvement in cutting-edge digital project capabilities launching in 2027
  • Collaboration with a global team
  • Opportunity to make meaningful contributions in a highly regulated industry
Full Job Description
Job Description

This is a temporary position.

The FLEX Senior Manager, CoBrand Card Capability Support will sit in the Marriott Cobrand team supporting a new capability launching in 2027. This role is responsible for overseeing development and testing processes this capability to ensure all tech & digital builds meet documented business requirements and compliance standards. The position leads cross-functional collaboration and manages internal and external stakeholder communication, including timely progress updates and feedback distribution throughout the project lifecycle. Additionally, it facilitates decision-making and risk management by maintaining thorough documentation and driving project milestones.

CANDIDATE PROFILE

Education and Experience

Required

  • 4-year bachelor's degree and 5+years of relevant experience


  • 2+ years experience in project management in digital, app, and/or backend systems


  • 2+ years experience managing to business and technical requirements


Preferred

  • Experience in managing cross-functional teams


  • Experience in facilitating quality assurance test plans for digital projects - both front end and back end


  • Experience with highly regulated industries (e.g. financial services, healthcare)


CORE WORK ACTIVITIES

Development Oversight

  • Direct and evaluate all back end and front-end builds, ensuring 100% alignment with documented business requirements before project completion.


  • Hold partner teams accountable for delivering both back-end and front-end solutions that meet Cobrand Capabilities business owner requirements; achieve full compliance in development deliverables.


  • Lead cross-functional collaboration, coordinating all departments to drive project milestones and achieve seamless integration of business and technical needs.


Testing Management

  • Document comprehensive use cases for end-to-end testing, ensuring all business scenarios are covered and validated.


  • Oversee end-to-end testing for multiple use cases, guaranteeing that 100% of business requirements are validated during quality assurance.


Stakeholder Communication and Approvals

  • Prepare and deliver presentation documentation for internal and bank-facing reviews; distribute feedback within 24 hours of receiving comments during the approval process.


  • Provide timely progress updates, including status, timing, and business decision needs, to stakeholders and business owners at least once per project phase.


Risk and Decision Management

  • Facilitate team decision making by communicate and manage risk internally; record and distribute decisions in official reports.


Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

About the Team

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ

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