Fixed Operations Manager

Go Auto

$200K — $300K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Current experience as a Service Manager, Fixed Operations Manager, or Fixed Operations Director
  • Strong track record of driving dealership performance
  • Demonstrated business and financial acumen
  • Proven ability to develop people and create high-performing teams
  • Possesses qualities of integrity, accountability, and urgency

Responsibilities

  • Identify opportunities for exceptional customer and team experiences
  • Lead by example and support team development and community
  • Safeguard the dealership's legal and financial interests
  • Ensure Manufacturer CSI score exceeds average benchmarks
  • Mandate courteous customer interactions and timely acknowledgments
  • Provide precise quotes and timelines for vehicle service recommendations
  • Develop and implement competitive labor pricing strategies

Benefits

  • Commission-based earnings structure with high earning potential
  • Opportunity to significantly impact a growing automotive group
  • Leadership role that fosters team development and performance
Full Job Description
Job Description

Service Manager/Fixed Operations Manager: Los Angeles, California

Compensation

This is a commission-based leadership position. Expected annual earnings: $200,000 to $300,000+, based on dealership performance.

What You'll Do
  • Look for opportunities to provide exceptional and meaningful experiences with customers and coworkers
  • Be a leader in your own role and assist others in their growth, development and sense of community with the team
  • Protect the legal and financial welfare of the dealership
  • Maintain Manufacturer CSI score above district/zone average
  • Expect all service employees to provide common courtesy, instant guest acknowledgement.
  • Maintain the standard that every guest is provided with an accurate price quote and completion time estimate for any additional repairs or maintenance work recommended by the technician during the maintenance and repair process
  • Implement and manage a labor pricing strategy to allow both competitive ranking in the marketplace and retain maximum gross profit

What We're Looking For
  • Current Service Manager, Fixed Operations Manager, or Fixed Operations Director.
  • Proven history of delivering strong dealership performance
  • Strong business and financial acumen
  • A leader who develops people and builds winning teams
  • Someone who leads with integrity, accountability, and urgency

If you're looking for another job, this probably isn't it.

If you're looking for an opportunity to make a bigger impact with a growing automotive group, we'd like to have a conversation.

California Compensation Disclosure: This is a commission-based executive leadership position. Expected annual earnings are $200,000 to $300,000+, depending on dealership performance and business results.

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