Guidehouse

Financial Services - Business Process Analyst

Guidehouse$113K — $188K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS in business, economics, information systems, operations, or related field.
  • 8+ years of experience in business process analysis, with 3+ years in a leadership role.
  • Experience creating As-Is and To-Be process maps and documentation.
  • Skilled in conducting interviews and workshops with stakeholders.
  • Proficiency in process modeling techniques such as BPMN and UML.
  • Strong presentation, visualization, and report writing skills.
  • Experience with process improvement methodologies like Six Sigma or Agile.

Responsibilities

  • Analyze and improve business processes for greater efficiency and effectiveness.
  • Collaborate with stakeholders to identify pain points and gather requirements.
  • Create clear process maps and improvement recommendations based on analysis.
  • Assess current workflows and design future-state process improvements.
  • Support technology and modernization efforts to align solutions with business goals.

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Eligible for discretionary variable incentive bonus
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Life Insurance options
  • Health Savings Account and Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement and Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
  • Mobility Stipend
Full Job Description
Job Family:
Management Consulting

Travel Required:
Up to 10%

Clearance Required:
Ability to Obtain Public Trust

What You Will Do:
The Business Process Analyst analyzes, documents, and improves business processes to increase efficiency, consistency, and effectiveness across the organization. The role partners closely with stakeholders to identify pain points, gather requirements, and translate business needs into clear process maps, recommendations, and improvement initiatives. The analyst assesses current-state workflows, designs future-state processes, and supports implementation through change management and performance metrics. This role often supports technology, data, or modernization efforts by ensuring solutions align with business objectives and operational realities.

What You Will Need:
  • BA/BS in business, economics, information systems, operations, or related field from an accredited institution.
  • Minimum of 8 years of experience (3+ years leading) conducting business process analysis, process mapping, and requirements elicitation.
  • Demonstrated experience leading development of As-Is and To-Be process maps, workflows, and documentation.
  • Experience facilitating interviews and requirements workshops with business and technical stakeholders.
  • Proficiency with common process modeling and documentation techniques (e.g., swim lanes, journey maps, BPMN, IDEF, UML).
  • Demonstrated skills in delivering excellent presentations, visualization, and report writing.
  • Demonstrated experience with communication and stakeholder management.
  • Experience utilizing process improvement methodologies (e.g., Capability Maturity Model, Six Sigma, BPM, Kaizen, etc.).
  • Experience utilizing agile methods and tools (e.g., Scrum, Kanban, Jira, Trello, etc.).
  • Experience supporting economic, financial, data-intensive, or analytical business domains.
  • Demonstrated experience identifying cross-organizational patterns, inefficiencies, and improvement opportunities.
  • Professional certification (e.g., BPM, Six Sigma, CBPP, PMI-PBA)
  • Experience translating business needs into technology-enabled process and capability requirements.
  • Familiarity with data pipelines, analytical workflows, or model lifecycle processes.
  • Experience working in environments with decentralized operations and federated governance models.
  • Experience supporting or informing technology modernization, cloud migration, or platform rationalization initiatives.
  • Must be a US citizen due to contractual requirements.

What Would Be Nice To Have:
  • Strong analytical and critical-thinking skills - ability to assess complex workflows, identify root causes, and spot cross-process inefficiencies or risks.
  • Excellent stakeholder engagement and facilitation skills - comfortable leading workshops, interviews, and working sessions with both business and technical stakeholders at multiple levels.
  • Clear communication and visualization ability - can translate complex processes into clear process maps, narratives, and executive-ready visuals that drive decision-making.
  • Process improvement mindset - experience applying structured methodologies (e.g., Lean, Six Sigma, BPM, Agile) to design practical, future-state processes.
  • Ability to translate business needs into actionable requirements - bridges business objectives with technology, data, or automation solutions in a way that enables implementation and measurable outcomes.


The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Student Loan PayDown
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
  • Mobility Stipend


About Guidehouse

Guidehouse is a management consulting firm headquartered in Washington, D.C. The firm provides consulting services to clients in the public and commercial sectors, with a focus on energy, financial services, healthcare, national security, and aerospace and defense. Guidehouse was founded in 2018 as a spin-off from PwC. The firm has over 7,000 employees and operates in more than 50 locations worldwide.
Learn more about Guidehouse
Size
8,000 employees
Industry
Founded
2018

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