Overview

Working under general supervision of the Solution Architect Manager and relying on experience and judgement to plan and accomplish goals, the Field Solution Architect (FSA) effectively penetrates and drives solutions within targeted accounts and expands penetration in existing accounts.

 

The FSA develops and works on problems/projects of moderate complexity and scope, exercising independent judgment within generally defined policies and practices to identify and select a solution. The FSA requires an understanding of both the technology and business objectives of the account to enable the delivery of solutions that will contribute to the success of existing accounts and the acceleration of new customer volume.

 

The FSA speaks from experience and offers insight on successes and failures relative to the customer’s industry and/or objectives and provides solutions based on the TSG solution portfolio. The FSA demonstrates strong competencies in Cloud, SaaS, Security, and Virtualization technologies, with a primary focus on cloud-first strategies and modern solution delivery.

 

 

Responsibilities RESPONSIBILITIES

• Partner with Account Managers to discover, qualify, and develop solution opportunities across target and existing accounts
• Design and present advanced solution architectures with a focus on cloud platforms, SaaS, and modern workplace technologies
• Drive revenue growth by penetrating new accounts and expanding existing customer relationships
• Lead customer discussions by identifying business needs and aligning them to cloud-based and outcome-driven solutions
• Document discovery findings and solution designs to improve team collaboration and customer follow-up
• Support business development efforts by identifying and engaging strategic cloud and digital transformation opportunities
• Participate in customer calls, workshops, and presentations to position solution value and technical capabilities
• Enable sales teams through training and knowledge sharing on cloud technologies, Microsoft ecosystem, and emerging solutions
• Contribute to strategic initiatives, including development of new cloud solutions, services, and go-to-market strategies
• Collaborate with Inside Solution Architects (ISAs), engineers, and leadership on solution development and delivery
• Maintain ongoing engagement in technical pre-sales activities, including demos, assessments, and solution optimization
• Stay current with evolving technologies and maintain relevant certifications and technical expertise
• Perform administrative responsibilities including documentation, internal communication, and participation in training

MinUSD $108,500.00/Yr. MaxUSD $140,950.00/Yr. Qualifications Education and Experience

• Bachelor’s Degree or equivalent combination of education and experience (Computer Science, Information Systems, Engineering, or related field preferred)
• Minimum of 8+ years of relevant experience; 10+ years preferred for full proficiency
• Proven experience in pre-sales engineering, solution architecture, or consulting roles

Technical Skills

• Strong understanding of cloud computing concepts and architectures
• Experience designing and positioning solutions within Microsoft Azure and Microsoft 365 environments
• Ability to articulate Azure vs AWS/GCP differentiators and guide customers toward best-fit solutions
• Experience with customer workshops, technical presentations, and solution demonstrations
• Familiarity with cloud migrations, assessments, and optimization strategies

Working knowledge of:

• Microsoft Azure
• Microsoft 365 (M365)
• Microsoft Intune and Microsoft Fabric
• Identity & Security (Entra ID, Zero Trust concepts)
• Cloud platforms and SaaS solutions
• Virtualization technologies (Hyper-V, VMware – supporting knowledge)
• Backup, Disaster Recovery, and Business Continuity (cloud-focused)

Certifications

• Microsoft Azure certifications preferred
• Additional cloud, security, or architecture certifications are a plus

Business & Professional Skills

• Proven success in B2B solution selling environments
• Strong communication, presentation, and negotiation skills
• Experience with account planning, upselling, and cross-selling strategies
• Ability to clearly articulate the business value of technical solutions
• Strong organizational and pipeline management skills
• Ability to work collaboratively across technical and sales teams