Field Service Engineer

Gutor

$100K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Electrical Engineering, Electronic Engineering, or a related field.
  • 3 years of experience as an Electrical Technician in field services or a related occupation.
  • Experience managing multiple units of UPS and related systems simultaneously.
  • Proven track record in training engineers on troubleshooting and maintenance procedures.
  • Knowledge of electronic theory for performing safety and operational procedures.
  • Experience in handling various UPS system stages and providing round-the-clock technical support.

Responsibilities

  • Perform installation supervision and commissioning on customer sites.
  • Conduct preventive and corrective maintenance on Gutor UPS systems and batteries.
  • Oversee work conducted by third-party personnel at client locations.
  • Act as a liaison between the customer and Gutor’s customer service teams.
  • Promote Gutor products and services, generating leads for sales.
  • Ensure all work is performed safely, adhering to safety protocols on-site.
  • Travel extensively for service across North and South America.

Benefits

  • Eligible for Company’s Employee Referral Program with incentives.
  • Comprehensive health, dental, and vision insurance after 30 days of employment.
  • 401(k) retirement plan with company matching contributions.
  • Opportunities for professional development and training.
  • Flexible work arrangements, where applicable.
Full Job Description

Perform services on customer sites, including installation supervision, commissioning, preventive and corrective maintenance, modification of Gutor UPS systems and batteries. Work on both onshore and offshore sites, nuclear and is in direct contact with the customer. Connect between the customer and Gutor’s technical and commercial Customer Service teams. Provide services focused on after-sales support for Gutor equipment as part of the OEM service team. Commission, repair, and maintain Gutor equipment, as well as oversee the work conducted by third-party personnel across multiple client locations throughout North and South America. Promote all Gutor services and product to customer on the field generating sales through FSE Leads. Complete work in safe manner, in charge for safety onsite, making sure that nobody & no properties are endangered. 75% domestic and international travel required to various unanticipated worksite locations.

REQUIREMENTS:

This position requires a Bachelor’s degree, or foreign equivalent, in Electrical Engineering, Electronic Engineering, or a related field, plus 3 years of experience as an Electrical Technician in field services or related occupation.Additionally, the applicant must have employment experience with: (1) Working with multiple units simultaneously, including Uninterrupted Power Supply (UPS), SDC, Modulars, PXP, and Batteries to ensure unit is operating as designed and ensuring efficient coordination and performance; (2) Training engineers to troubleshoot and perform battery maintenance, repairs, system upgrades, and parts replacements; (3) Leveraging knowledge of electronic theory to perform regular safety procedures to operate the unit including trouble shooting, alerts, and part replacement; (4) Utilizing safety protocols including LOTO (Lockout/Tagout), PPE usage, risk assessment, tools handling, environmental awareness, and safety recommendations to ensure a secure working environment; (5) Handling and maintaining various UPS systems through multiple services stages; performing maintenance, managing spare parts, extending equipment life, trouble shooting, and providing training to customers; and (6) Providing round the clock technical support, analyzing complex situations and delivering effective remote solutions to resolve incidents promptly.

RATE OF PAY:          $100,963 per year

*This position is eligible for benefits under Company’s Employee Referral Program, which includes specific incentives for referring employees*

Applicants who are interested in this position should apply by visiting , search [Field Service Engineer / Reference #JR100480].

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