• Design, implement, maintain, and optimize Cisco and Fortinet network infrastructure.

• Configure and support firewalls, routers, switches, VPNs, and wireless technologies.

• Monitor network performance and proactively identify opportunities for improvement.

• Troubleshoot and resolve complex network and security issues.

• Provide escalation support for Help Desk and infrastructure incidents.

• Develop and maintain network documentation, procedures, and standards.

• Collaborate with internal teams, vendors, and clients to support business objectives.

• Participate in infrastructure projects and technology initiatives.

• Assist with maintaining high levels of network availability, security, and performance.

• Participate in an on-call rotation and support after-hours needs when required.

Required Qualifications

• 3–5 years of Network Engineering experience in an enterprise IT environment

• Cisco CCNA or Fortinet NSE4 certification required

• Strong experience with:

  • Routing and switching technologies

  • Firewall administration and network security

  • OSPF and Spanning Tree Protocol (STP)

  • IPSEC and SSL VPN technologies

  • Network monitoring and performance tuning

  • Troubleshooting and incident resolution

• Ability to participate in an on-call rotation

• Strong communication, customer service, and problem-solving skills

• Bachelor's degree in Information Technology or a related field

• Experience supporting Cisco and Fortinet environments

• Knowledge of:

  • VRFs

  • MPLS

  • Nexus switching

  • Point-to-Point circuits

  • IP-SLA

  • Wireless networking

  • Network security monitoring

• Experience in healthcare, managed services, or nonprofit environments

• Knowledge of Microsoft Active Directory integration and authentication

Work Environment

• 100% Remote

• Full-time, exempt position

• Monday–Friday, 8:30 a.m. – 5:00 p.m.

• Occasional evening and weekend support as needed

• Less than 10% travel