Field Engineer (Cloud Infrastructure)

Unikraft

$110K — $130K *
US-AnywhereRemote in Miami, FL
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in related engineering fields
  • Proficient in containers (Docker, Dockerfiles) and Linux
  • Strong background in CI/CD processes
  • Excellent debugging and optimization skills
  • Ability to communicate effectively across technical and non-technical teams
  • Adaptability to various programming languages and environments (e.g., Rust, Go, Python, C++)
  • Customer-facing experience preferred

Responsibilities

  • Onboard and migrate clients' infrastructure onto Unikraft Cloud
  • Troubleshoot and optimize customer deployments for performance and reliability
  • Support and scale infrastructure using Docker and Linux systems
  • Design and maintain CI/CD pipelines for deployment and integration
  • Serve as a technical advisor for customers in navigating cloud infrastructure
  • Collaborate with product and engineering teams to integrate customer feedback into the product roadmap

Benefits

  • Generous equipment budget for personalized work setups
  • Fully remote with flexible working hours
  • Team retreats and social events for relationship building
  • Competitive salary and 6 weeks of vacation
  • Opportunities for professional development
Full Job Description
What You'll Own

As a Field Engineer, you'll play a critical role in shaping both the user experience and our core infrastructure. You'll work on real-world problems, engage deeply with customers, and operate across diverse environments and languages, from Rust and Go to Python and C++. You'll be exposed to the full lifecycle of customer adoption, and your work will directly influence product direction and success.

Customer Deployments: Work directly with clients to onboard and migrate complex infrastructure onto Unikraft Cloud.

Infrastructure Optimization: Troubleshoot, refine, and ensure the performance and reliability of customer deployments.

Container & Linux Expertise: Leverage your hands-on knowledge of Docker, Dockerfiles, and Linux-based systems to support and scale infrastructure.

CI/CD Enablement: Design and maintain robust CI/CD pipelines to streamline deployment and integration.

Technical Partner: Act as a trusted advisor, helping clients navigate the intricacies of next-gen cloud infra.

Product Feedback Loop: Collaborate cross-functionally with product and engineering to incorporate customer feedback into our roadmap.

What We're Looking For

Infra Fluency: Strong experience with containers (Docker, Dockerfiles), Linux, and CI/CD design.

Problem-Solver: Excellent debugging and optimization skills with a customer-focused mindset.

Communicator: Comfortable working across technical and non-technical teams.

Versatile Engineer: Computer science or equivalent background. Ability to learn fast and adapt to different runtimes, build systems, and environments (Rust, Node, Go, Python, C++, etc.).

Extra Points: Familiarity with OCI standards, QEMU/KVM, Firecracker, Cloud-Hypervisor, and direct customer-facing experience.

Why You'll Love This Team

Next-gen product: A hyperscale-efficient cloud built for serious infra needs-built on research, battle-tested by customers.

Build your Favorite Work Set up: A generous equipment budget to spend on anything you need to do your best work.

Fully Remote, Fully Flexible: Work from your favorite place, work at your favorite and most productive times.

Retreats, Game Nights and More: Fun-focused team retreats and other events to recharge and build great relationships.

The Standard Stuff: Competitive Salary, 6 weeks vacation, development opportunities.

Department Platform Team Role Platform Engineer Locations Americas, EST-PST Remote status Fully Remote

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