Super Micro Computer, Inc

Field Applications Engineer

Super Micro Computer, Inc$85K — $120K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering or related field; Master's preferred.
  • 2+ years of experience in IT infrastructure, data center, or related areas.
  • Strong understanding of x86 system architecture and hardware-software interaction.
  • Excellent problem-solving and debugging skills for CPU and GPU systems.
  • Strong technical communication and leadership abilities.

Responsibilities

  • Design and diagnose complex hardware systems with x86 and Nvidia architectures.
  • Conduct inspections for compliance and performance during data center implementations.
  • Create and deliver technical documentation including system requirements and procedures.
  • Evaluate customer use cases and tailor datacenter solutions accordingly.
  • Develop proof-of-concept designs to meet customer needs.
  • Prepare technical bid responses and presentations in collaboration with teams.
  • Coordinate closely with sales and other teams to optimize technical solutions for customers.

Benefits

  • Comprehensive benefits package offered.
  • Participation in bonus and equity award programs.
  • Opportunities for professional development and growth.
  • Collaborative team environment with dynamic projects.
Full Job Description
Job Req ID: 29128

Job Summary:

The Field Applications Specialist will be part of a growing, dynamic, highly-focused team responsible for developing new or existing opportunities in the global IT market. The Field Applications Specialist will be required to work with customers from ground to executive-level, manage projects hand in hand with internal and external teams, and help grow the business whenever possible. Customer and solution focus, are two key factors for this position, as well as business continuity and support. The Field Applications Specialist must work with multiple departments to ensure new projects and existing projects are initiated or maintained towards customer requirements.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):
• Design and diagnose complex hardware systems with intel CPU-based x86 server and Nvidia GPU architecture
• Conduct reliability and safety inspections of x86 server racks and electronic systems during datacenter implementation to ensure optimal performance and compliance with technical standards.
• Create and deliver technical documentation outlining system requirements, deployment procedures, and ongoing maintenance, serving as a subject matter expert for x86 CPU-based or GPU datacenter solution implementations.
• Act as a subject matter expert to evaluate customer use cases, recommend x86 system design modifications, and architect datacenter solutions tailored to resolve specific customer challenges.
• Design and build proof-of-concepts that meets or exceeds customer business needs
• Develop and review systems solutions, technical bid responses and presentations
• Works closely with the sales and extended teams to map end-user customer business, partner requirements and provide most optimized technical solutions
• Some travel required (up to 25%)

Qualifications:
• Bachelor's degree in engineering discipline required, Master's desirable; computer science, computer engineering and electrical engineering preferred
• 2+ years of related experience; Experience in Compute/Storage Server or Data Center or IT Infrastructure experience desired
• Highly technical problem solver who understands x86 system architecture, hardware and software interaction; Strong debugging skills for CPU-based x86 and GPU hardware and has a good understanding of firmware, drivers, OS, Applications and their interaction that can cause system issues
• Excellent communication skills and business sense required
• Solid HW system design and diagnostics skills
• Familiarity with Firmware, Linux, Windows and virtualization platforms is a plus
• Strong technical communication and leadership skills to lead investigations with engineers of multiple disciplines

Salary Range

$85,000 - $120,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

About Super Micro Computer, Inc

Super Micro Computer, Inc. designs, develops, manufactures, and sells server solutions based on modular and open architecture. The company offers a range of server, storage, and networking solutions, as well as application-optimized software. Super Micro Computer's products are used in data centers, cloud computing, enterprise IT, big data, high performance computing, and embedded systems. The company was founded in 1993 and is headquartered in San Jose, California.
Learn more about Super Micro Computer, Inc
Size
4,155 employees
Market Cap
$4.3 billion
Industry
Net Income
$88.5 million
5 Year Trend
+15.9%
Revenue
$3.2 billion
NASDAQ

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